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Feedier vs. Manhattan Active Customer Engagement

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Feedier

    Score10 out of 10
    N/AFeedier offers an experience management platform that enables users to automatically collect real-time feedback. The vendor states having an automated platform allows users to collect clear and quantifiable insights to facilitate at scale actions. Collect and analyze data via the platform in order to gather quality insights and use them in order to improve the experience of customers, employees, products and improve decision…N/A

    Manhattan Active Customer Engagement

    Score8 out of 10
    N/AA solution focusing on providing call center and service agents information about when and why customers buy a brand's products, and that also lets customers use digital self-service to lighten the workload of agents. Agents are given access to complete customer histories, with a variety of tools united in a single agent dashboard.N/A
    Pricing
    FeedierManhattan Active Customer Engagement
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    FeedierManhattan Active Customer Engagement
    Free Trial
    YesNo
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeOptionalNo setup fee
    Additional Details——
    More Pricing Information
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    FeedierManhattan Active Customer Engagement
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    All AlternativesView all alternativesView all alternatives
    User Ratings
    FeedierManhattan Active Customer Engagement
    Likelihood to Recommend
    10.0
    (1 ratings)
    8.0
    (1 ratings)
    User Testimonials
    FeedierManhattan Active Customer Engagement
    Likelihood to Recommend
    Feedier
    To collect customer response about product and services I recommend Feedier. However, Feedier may not be best for collecting reviews and testimonial
    Incentivized
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    Manhattan Associates
    The cloud-native technological architecture on which Manhattan Active WM is built is designed for scalability, flexibility, and easy upgradeability. A responsive user interface, which is available on a tablet or fixed station and supports several of these operations, provides the unified control capabilities of the system. Real-time data is shown in a variety of ways, including a global map of facilities, individual facility data, labor utilization, and tasks broken down by job function.
    Incentivized
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    Pros
    Feedier
    • Easily Customize Landing Feedback Page
    • Great Display and Generation of Feedback Results
    • Different Collection Types
    Incentivized
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    Manhattan Associates
    • Permanently Adaptive.
    • Seamlessly Integrated.
    • Greater Visibility.
    Incentivized
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    Cons
    Feedier
    • Sending SMS & Email campaigns to Recipient - it is a bit challenging to import contact information
    • More option to customize the footer area
    Incentivized
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    Manhattan Associates
    • User Interface.
    • Data Security.
    • API's
    Incentivized
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    Alternatives Considered
    Feedier
    Feedier survey tool has better report generation and brand customization. Feedier offers a lot of features that lets you customize your surveys as you see fit. You are able to choose different styles for every single section of the survey. You also have the option of adding your own questions to the survey template. On top of that, you can add images and gifs to the landing page. There's also a great feature that lets you send customized emails out to each individual survey taker.
    Incentivized
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    Manhattan Associates
    Manhattan enables seamless business configuration and interoperability. Manhattan Associates' architectural principles will drive the creation of cloud-native apps. These principles were developed to ensure that Manhattan Associates' solutions could achieve the engineering velocity that its end clients demanded while also striving to reduce the cost of innovation. As a consequence, you are not obliged to wait for technology to catch up to your decision-making before introducing new goods and services to your customers.
    Incentivized
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    Return on Investment
    Feedier
    • Able to improve pricing strategies resulting in 50% increase in purchase
    • Reduce the need to employ research staff, reducing costs.
    • Speed up the process of collecting and analyzing results
    Incentivized
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    Manhattan Associates
    • Implementation of the whole supply chain and fulfilment.
    • Better Data Management.
    • Effective use of configurations.
    Incentivized
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    ScreenShots

    Feedier Screenshots

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