Field Force Tracker vs. Manhattan Active® Customer Engagement
Field Force Tracker vs. Manhattan Active® Customer Engagement
| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
Field Force Tracker | N/A | Field Force Tracker (FFT) is an enterprise-grade Field Service Software boasting nearly 15 years of development efforts. The vendor states that the software is used by thousands of service businesses in 30+ countries to run their day to field service and sales operations. Besides extensive system functionality and many industry specific extensions, it is offers mobile applications for the field service industry. Field Force Tracker is Web-based, Cloud hosted Field Service Management… | $19.99 per month per user | |
Manhattan Active® Customer Engagement | N/A | A solution focusing on providing call center and service agents information about when and why customers buy a brand's products, and that also lets customers use digital self-service to lighten the workload of agents. Agents are given access to complete customer histories, with a variety of tools united in a single agent dashboard. | N/A |
| Field Force Tracker | Manhattan Active® Customer Engagement | |||||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Editions & Modules | No answers on this topic | No answers on this topic | ||||||||||||||
| Offerings |
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| Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
| Additional Details | There are many optional modules. Custom Pricing Available as Per Your needs. | — | ||||||||||||||
| More Pricing Information | ||||||||||||||||
| Field Force Tracker | Manhattan Active® Customer Engagement | |
|---|---|---|
| Small Businesses | Method:CRM Score 9.3 out of 10 | Simplify360 Score 7.8 out of 10 |
| Medium-sized Companies | Oracle Service Score 8.2 out of 10 | Dialpad Support Score 9.1 out of 10 |
| Enterprises | Oracle Service Score 8.2 out of 10 | Verint Community Score 9.9 out of 10 |
| All Alternatives | View all alternatives | View all alternatives |
| Field Force Tracker | Manhattan Active® Customer Engagement | |
|---|---|---|
| Likelihood to Recommend | - (0 ratings) | 8.0 (1 ratings) |
| Field Force Tracker | Manhattan Active® Customer Engagement | |
|---|---|---|
| Likelihood to Recommend | Rapidsoft Systems, Inc No answers on this topic | Manhattan Associates
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| Pros | Rapidsoft Systems, Inc No answers on this topic | Manhattan Associates
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| Cons | Rapidsoft Systems, Inc No answers on this topic | Manhattan Associates
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| Alternatives Considered | Rapidsoft Systems, Inc No answers on this topic | Manhattan Associates
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| Return on Investment | Rapidsoft Systems, Inc No answers on this topic | Manhattan Associates
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| ScreenShots | Field Force Tracker Screenshots |





