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User-friendly Interface: Users have found Field Force Tracker's interface to be very user-friendly and easy to navigate. Several reviewers …
Starting at $19.99 per month per user
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What is Field Force Tracker?
Field Force Tracker is a cloud-based field service management solution designed to help businesses streamline their operations. This software offers a wide range of features that allow for effective scheduling, dispatching, customer and vendor management, work order processing, equipment maintenance,...
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- No setup fee
For the latest information on pricing, visithttps://www.fieldforcetracker.com/field…
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Starting price (does not include set up fee)
- $19.99 per month per user
Product Details
- About
- Competitors
- Tech Details
What is Field Force Tracker?
Field Force Tracker is a cloud-based field service management solution designed to help businesses streamline their operations. This software offers a wide range of features that allow for effective scheduling, dispatching, customer and vendor management, work order processing, equipment maintenance, inventory tracking, contract and warranty management and more. Field Force Tracker's comprehensive suite of tools helps companies manage all aspects of their business activities through one online platform.
Field Force Tracker's native apps for iOS and Android provide on-the-go access to data for field employees. These applications enable faster job updates submission of timesheets and the generation of invoices in real-time while out-of-office. The software also includes an intelligent job scheduler that considers different factors such as technician skills, product types availability, locations among others when assigning technicians to jobs automatically making it easier for organizations with large workforce capabilities to select suitable personnel. The use of interactive maps enables the user to monitor employee location changes continually using up-to-date information from these mobile applications; this feature ensures efficient communication between team members even when they are not within the same physical region or site together.
Field Force Tracker Features
- Supported: Intelligent Job Scheduling Software: The Field Force Tracker’s Smart Job Scheduler is a designed to give control and abilities.
- Supported: Job Management: A Job Management System to manage the status of jobs fully integrated with the mobile apps.
- Supported: Customer Management: As a field service software Field Force Tracker offers capabilities to organize and manage customer records.
- Supported: Installed Product Management: Complete History of Product Repairs, Scheduled Preventive Maintenenace and Other Services
- Supported: Advanced Parts and Inventory Management: Comprehensive Parts and Inventory Management For Keeping Track of Warehouse Parts
- Supported: Contracts Management: Field Force Tracker’s warranty and contract management system module helps manage warranty or contract based support service
- Supported: Mobile Apps: Available for iPhone and Android with many features to manage jobs
- Supported: Invoice and Quotes Management: Fully integrated ability to manage invoices and generate quotes.
- Supported: Anaytics and Reports: System comes with capabilities to generate reports and analytic reports.
Field Force Tracker Screenshots
Field Force Tracker Competitors
- FieldAware
- ServiceTitan
- Servicefusion
Field Force Tracker Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | Apple iOS, Android |
| Supported Countries | Global |
| Supported Languages | English |
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Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Pros
- Cons
User-friendly Interface: Users have found Field Force Tracker's interface to be very user-friendly and easy to navigate. Several reviewers have stated that the software contains all necessary information, making it easier for them to capture all relevant data in one place.
Efficient Job Management: The job management feature of Field Force Tracker received praise from many users. They appreciated the ability to track and respond to job status and schedule jobs easily. Some reviewers also mentioned how the tracking of employee location helped with managing jobs efficiently.
Quick Response Time: Many users were impressed by the fast system response time even when handling a large number of queries. They noted that this made their work much more efficient as they didn't have to wait for long periods for the software to load or process requests.
Difficult Navigation: Some users have found it difficult to navigate through the app due to its overwhelming number of features and options. The interface looks dated and could use a fresher look, which might improve user experience. Additionally, some users find it challenging to access the last customer at the bottom of the list when adding information.
Unreliable Scrolling Feature: Several users have reported that accessing blue icons' scrolling feature is unreliable, requiring multiple attempts before working correctly. This issue can be frustrating for customers who need quick access to data.
Inconsistent Timesheet Submissions: Some reviewers have stated that timesheet submissions are not always recorded correctly, which requires manual updates by the user. This issue can be time-consuming and detracts from other essential tasks related to their job duties.