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FieldPulse vs. Manhattan Active® Customer Engagement

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
FieldPulse
Score 0.0 out of 10
N/A
FieldPulse is a customizable field service management platform used to streamline scheduling and improves communication. It equips users with tools to scale their service businesses. With features like a flat-rate pricebook, lead tracking, inventory management, and detailed reporting, FieldPulse equips teams with insights that support informed decisions and grow with confidence. The vendor states their software is designed to be easy to use for small teams but powerful enough to scale with…N/A
Manhattan Active® Customer Engagement
Score 8.0 out of 10
N/A
A solution focusing on providing call center and service agents information about when and why customers buy a brand's products, and that also lets customers use digital self-service to lighten the workload of agents. Agents are given access to complete customer histories, with a variety of tools united in a single agent dashboard.N/A
Pricing
FieldPulseManhattan Active® Customer Engagement
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
FieldPulseManhattan Active® Customer Engagement
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
YesNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details——
More Pricing Information
Best Alternatives
FieldPulseManhattan Active® Customer Engagement
Small Businesses
Method:CRM
Method:CRM
Score 9.3 out of 10
Simplify360
Simplify360
Score 7.8 out of 10
Medium-sized Companies
Oracle Service
Oracle Service
Score 8.2 out of 10
Dialpad Support
Dialpad Support
Score 9.1 out of 10
Enterprises
Oracle Service
Oracle Service
Score 8.2 out of 10
Verint Community
Verint Community
Score 9.9 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
FieldPulseManhattan Active® Customer Engagement
Likelihood to Recommend
-
(0 ratings)
8.0
(1 ratings)
User Testimonials
FieldPulseManhattan Active® Customer Engagement
Likelihood to Recommend
FieldPulse
No answers on this topic
Manhattan Associates
The cloud-native technological architecture on which Manhattan Active WM is built is designed for scalability, flexibility, and easy upgradeability. A responsive user interface, which is available on a tablet or fixed station and supports several of these operations, provides the unified control capabilities of the system. Real-time data is shown in a variety of ways, including a global map of facilities, individual facility data, labor utilization, and tasks broken down by job function.
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Pros
FieldPulse
No answers on this topic
Manhattan Associates
  • Permanently Adaptive.
  • Seamlessly Integrated.
  • Greater Visibility.
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Cons
FieldPulse
No answers on this topic
Manhattan Associates
  • User Interface.
  • Data Security.
  • API's
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Alternatives Considered
FieldPulse
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Manhattan Associates
Manhattan enables seamless business configuration and interoperability. Manhattan Associates' architectural principles will drive the creation of cloud-native apps. These principles were developed to ensure that Manhattan Associates' solutions could achieve the engineering velocity that its end clients demanded while also striving to reduce the cost of innovation. As a consequence, you are not obliged to wait for technology to catch up to your decision-making before introducing new goods and services to your customers.
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Return on Investment
FieldPulse
No answers on this topic
Manhattan Associates
  • Implementation of the whole supply chain and fulfilment.
  • Better Data Management.
  • Effective use of configurations.
Verified User
Anonymous
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ScreenShots

FieldPulse Screenshots

Screenshot of a view of FieldPulse dashboards appearing across devices. FieldPulse is available for mobile devices, tablets, or laptop/desktops.Screenshot of some of the functions available to change with FieldPulse's fully customizable workflows. These are tailored to service types ranging from maintenance jobs to installations and custom projects.Screenshot of the FieldPulse dispatching and scheduling tool. FieldPulse provides real-time visibility into job status, technician availability, and customer locations, enabling efficient resource allocation and minimizing travel time.Screenshot of some of FieldPulse's customer management tools that go beyond basic CRM. These centralize customer information, track service history, and maintain detailed notes. With built-in customer feedback loops and service tracking, FieldPulse aims to support customer experiences that build loyalty and trust.Screenshot of FieldPulse's real-time job and invoicing updates, used to monitor job statuses, team locations, and invoice approvals. FieldPulse ensures immediate visibility into every critical detail, helping users to stay proactive, efficient, and customer-focused.Screenshot of a FieldPulse dashboard that provides real-time insights into team performance, revenue sources, and job progress. This can be used to track individual and team metrics, monitor sales, and make data-driven decisions.