TrustRadius: an HG Insights company

What is FieldPulse?

FieldPulse is a customizable field service management platform used to streamline scheduling and improves communication. It equips users with tools to scale their service businesses. With features like a flat-rate pricebook, lead tracking, inventory management, and detailed reporting, FieldPulse equips teams with insights that support informed decisions and grow with confidence. The vendor states their software is designed to be easy to use for small teams but powerful enough to scale with larger operations and franchises.

Categories & Use Cases

Media

a view of FieldPulse dashboards appearing across devices. FieldPulse is available for mobile devices, tablets, or laptop/desktops.
some of the functions available to change with FieldPulse's fully customizable workflows. These are tailored to service types ranging from maintenance jobs to installations and custom projects.
the FieldPulse dispatching and scheduling tool. FieldPulse provides real-time visibility into job status, technician availability, and customer locations, enabling efficient resource allocation and minimizing travel time.
some of FieldPulse's customer management tools that go beyond basic CRM. These centralize customer information, track service history, and maintain detailed notes. With built-in customer feedback loops and service tracking, FieldPulse aims to support customer experiences that build loyalty and trust.
FieldPulse's real-time job and invoicing updates, used to monitor job statuses, team locations, and invoice approvals. FieldPulse ensures immediate visibility into every critical detail, helping users to stay proactive, efficient, and customer-focused.
a FieldPulse dashboard that provides real-time insights into team performance, revenue sources, and job progress. This can be used to track individual and team metrics, monitor sales, and make data-driven decisions.

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