FileInvite vs. Manhattan Active Customer Engagement
| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
FileInvite | Score1.1 out of 10 | N/A | FileInvite automates the process of collecting information and documents from your clients. The vendor says the process is simple, and the interface is secure. All you have to do is create and send a FileInvite with the information you require. The client then uploads the files to a secure portal where you can approve or decline the information that has been submitted. FileInvite also allows you to set up reminders, templates and sync with your cloud storage like Google… | N/A |
Manhattan Active Customer Engagement | Score8 out of 10 | N/A | A solution focusing on providing call center and service agents information about when and why customers buy a brand's products, and that also lets customers use digital self-service to lighten the workload of agents. Agents are given access to complete customer histories, with a variety of tools united in a single agent dashboard. | N/A |
| FileInvite | Manhattan Active Customer Engagement | |||||||||||||||
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| Editions & Modules | No answers on this topic | No answers on this topic | ||||||||||||||
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| Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
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| FileInvite | Manhattan Active Customer Engagement | |
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| Considered Both Products | No answer on this topic | No answer on this topic |
| Key User Insights | ||
| Would buy again | ||
40% Would buy again 2 Answers | No answers on this topic | |
| Delivers good value for the price | ||
No answers on this topic | No answers on this topic | |
| Happy with the feature set | ||
60% Happy with the feature set 3 Answers | No answers on this topic | |
| Lived up to sales and marketing promises | ||
No answers on this topic | No answers on this topic | |
| Implementation went as expected | ||
No answers on this topic | No answers on this topic | |
| FileInvite | Manhattan Active Customer Engagement | |
|---|---|---|
| Small Businesses | M‑Files Score8.9 out of 10 | Simplify360 Score7.8 out of 10 |
| Medium-sized Companies | Esker Score7.4 out of 10 | Customer.io Score9.1 out of 10 |
| Enterprises | Tungsten Capture Score9.5 out of 10 | SAP Service Cloud Score8.5 out of 10 |
| All Alternatives | View all alternatives | View all alternatives |
| FileInvite | Manhattan Active Customer Engagement | |
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| Likelihood to Recommend | 1.0 | 8.0 |
| Usability | 7.0 | - |
| Performance | 10.0 | - |
| Ease of integration | 10.0 | - |
| FileInvite | Manhattan Active Customer Engagement | |
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| Usability |
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| ScreenShots | FileInvite Screenshots |







