Fiserv Wealth Management Network

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Fiserv Wealth Management Network
Score 8.0 out of 10
N/A
The Wealth Management Network from Fiserv is an expansive networks of managed account data and connectivity. It brings together asset managers and sponsors to perform all necessary business functions to support the industry. The Network includes messaging services, information exchange, and managed account data services.N/A
Pricing
Fiserv Wealth Management Network
Editions & Modules
No answers on this topic
Offerings
Pricing Offerings
Fiserv Wealth Management Network
Free Trial
No
Free/Freemium Version
No
Premium Consulting/Integration Services
No
Entry-level Setup FeeNo setup fee
Additional Details—
More Pricing Information
Community Pulse
Fiserv Wealth Management Network
Considered Both Products
Fiserv Wealth Management Network
Chose Fiserv Wealth Management Network
Far superior in my opinion. More features, easier to navigate and superior customer service.
Chose Fiserv Wealth Management Network
I can't name any other competitors that we considered because I have signed multiple NDAs that prohibit me from doing so.

I can say that the decision to go with Fiserv WMN was in large part because we have other Fiserv Products and as a result, we already have a strong …
Top Pros
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Fiserv Wealth Management Network
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User Ratings
Fiserv Wealth Management Network
Likelihood to Recommend
8.0
(2 ratings)
User Testimonials
Fiserv Wealth Management Network
Likelihood to Recommend
Fiserv
Fiserv Wealth Management Network is well suited in scenarios where an organization has multiple financial services providers and would like the benefit of tying that all together and managing it from a single, unified solution. The benefit there is increased efficiency and productivity, especially when compared to the manual alternative of having managers log in to separate sponsor platforms.
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Pros
Fiserv
  • R&D is fantastic as they have the resources
  • Online resources to help figure things out
  • Easy to navigate
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Cons
Fiserv
  • Cost ... it's definitely not the cheapest option out there. the way pricing is itemized and a separate upcharge for each add-on gets annoying. They can probably bundle things a little better and offer a discount on the bundled products
  • the volume of system updates and changes is nauseating at times and we have to prepare and test accordingly every time there is a scheduled update. that takes up a lot of resources; quarterly updates to products would be much easier.
  • more responsive support and ideally more stable support engineers ... it seems like turnover is high in their support roles and that impacts customer success and MTTR.
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Alternatives Considered
Fiserv
Far superior in my opinion. More features, easier to navigate and superior customer service
Read full review
Return on Investment
Fiserv
  • Speed of service is greatly improved across partners. I believe our MTTR for service requests has improved by 30-40%
  • Standardized platform for our staff which translates to better retention and a lower training effort.
  • Cost is the negative impact ... it goes without saying that using Fiserv is much more expensive to the manual alternative which is very human resource intensive but low cost. But that's to be expected ...we're just trading time for money.
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