Freddy AI for CX
Freddy AI for CX
| Product | Rating | Most Used By | Product Summary | Starting Price |
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Freddy AI for CX | N/A | Freddy AI for CX (based on technology acquired by Freshworks with AnswerIQ in February 2020) is an AI solution designed to help customer support teams reduce inbound ticket volume, streamline first contact response, and even make zero touch resolution a reality. From front-end deflection tools to back-end agent assist solutions. With Freddy AI for CX, the vendor says users can: Help customers help themselves with "deflection" tools… | $15 per month per agent |
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| Entry-level Setup Fee | No setup fee | ||||||||||
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| Small Businesses | Front Score 9.0 out of 10 |
| Medium-sized Companies | Genesys DX (discontinued) Score 10.0 out of 10 |
| Enterprises | Genesys DX (discontinued) Score 10.0 out of 10 |
| All Alternatives | View all alternatives |
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