FreeNAS vs. QNAP NAS

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
FreeNAS
Score 7.7 out of 10
N/A
FreeNAS is an open source operating system that allows nearly any hardware serve as a network-attached storage device. It was developed by iXsystems.N/A
QNAP NAS
Score 8.7 out of 10
N/A
QNAP offers a wide array of network-attached storage units for SMBs, home, and enterprise.N/A
Pricing
FreeNASQNAP NAS
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
FreeNASQNAP NAS
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
FreeNASQNAP NAS
Considered Both Products
FreeNAS

No answer on this topic

QNAP NAS
Chose QNAP NAS
QNAP is a professional in this business, we think it wouldn't be so good if they were doing it in other jobs. In the free do-it-yourself scenarios we used, he could not meet our needs somewhere. Another NAS product from another manufacturer that we tried for a fee did not have …
Top Pros
Top Cons
TrustRadius Insights
FreeNASQNAP NAS
Highlights

TrustRadius
Research Team Insight
Published

FreeNAS and QNAP NAS are network attached storage (NAS) solutions designed to compartmentalize file storage for access by multiple clients. FreeNAS is a free, open-source operating system for NAS systems. QNAP NAS is sold as a complete hardware and software NAS solution. FreeNAS is used primarily by mid-sized companies and large enterprises, probably because it allows customers to completely own and customize an enterprise-ready NAS solution without paying for licensing fees.

Features

Both FreeNAS and QNAP NAS help individuals and businesses store and access large amounts of data, they have significant differences.

First of all, FreeNAS is, as its name implies, free. The software is open-source and distributed for no cost, meaning your software cost for a FreeNAS system will be zero. For a free solution, FreeNAS has plenty of enterprise-level features. It covers most data sharing protocols, making it compatible with a majority of client systems. The software also integrates with cloud storage providers like Amazon S3 and Google Cloud out-of-the-box, and you can further customize its capabilities with a library of third-party plugins. The web-based UI is easy to understand and has a clean, modern feel.

QNAP NAS is sold as ready-to-use hardware and software systems, making it easy to set up. Customers report that it’s relatively inexpensive for an all-in-one NAS product, and scaling up is easy to do. System health monitoring and alerting features help administrators keep track of their data, and QNAP’s security and redundancy features help keep data safe. When QNAP releases software updates, users report that the upgrade process is smooth and results in minimal downtime.

Limitations

It’s also important, however, to consider where each product might fall short. FreeNAS and QNAP NAS won’t be the right solutions for everyone.

FreeNAS’s primary drawback is that you’re responsible for building your system. You’ll have to acquire compatible hardware, assemble the storage system, and set up the software environment. The do-it-yourself approach can lead to other imperfections: all-in-one solutions are tested and tweaked for minimal noise, lowest possible power use, and optimal cooling. By contrast, a self-assembled system may suffer from annoying noise levels, high power consumption, and inefficient cooling, depending on how well the hardware fits together and your own level of expertise. Finally, you’ll be largely reliant on community support if you run into problems.

QNAP NAS can be slow to start back up after unexpected failures. Some users have complained that the hardware platform they purchased doesn’t support the form factors of storage devices they want to use, such as 2.5” HDD or M.2 SSD hardware. And although QNAP offers professional support, some users have had a sour experience when they submitted a ticket, with slow response times and ineffective answers. Finally, QNAP NAS may be inexpensive compared to other pre-built systems, but the software license still has a price tag, making it more expensive than a FreeNAS system.

Pricing

QNAP NAS offers a multitude of NAS systems available for purchase. A single system can range from hundreds to thousands of dollars depending on its hardware capabilities. For a list of vendors, refer to QNAP’s Where to Buy page.

FreeNAS is open-source and free to download.

Best Alternatives
FreeNASQNAP NAS
Small Businesses
DiskStation
DiskStation
Score 9.1 out of 10
DiskStation
DiskStation
Score 9.1 out of 10
Medium-sized Companies
DiskStation
DiskStation
Score 9.1 out of 10
DiskStation
DiskStation
Score 9.1 out of 10
Enterprises
DiskStation
DiskStation
Score 9.1 out of 10
DiskStation
DiskStation
Score 9.1 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
FreeNASQNAP NAS
Likelihood to Recommend
9.0
(7 ratings)
9.3
(4 ratings)
Support Rating
8.0
(1 ratings)
10.0
(2 ratings)
User Testimonials
FreeNASQNAP NAS
Likelihood to Recommend
iXsystems
FreeNAS is well suited for most storage serving scenarios, whether it be for an office file server, backup destinations, data replication across the internet, or as backend storage for virtual machines. It can serve various types of clients via a plethora of standard protocols and can easily integrate with existing infrastructure using LDAP authentication and so on. It's pretty simple to use (it helps to have at least a basic understanding of the underlying technologies) and almost maintenance-free. One scenario that springs to mind that it may not be appropriate for (yet) is as S3 storage. However, S3 functionality was added in a recent release and may have improved greatly since then. I'm sure it will eventually work very well for this.
Read full review
QNAP Systems
We save a lot of money using QNAP for the backup of Virtual machines. We installed a QNAP in the datacenter of our Cloud Provider and the cost of the backup and storage that we use is, at least, 1/10 of the cost that we had in the past. We can choose what kind of drives we can install, so if we want affordable we can use 5400/7200 hard drives, if we need speed we can use SSD drives.
Read full review
Pros
iXsystems
  • The FreeNAS web interface is modern looking. It makes tasks like provisioning drives into raid volumes easy.
  • The ZFS raid option allows you to add in an SSD as a cache drive to increase performance.
Read full review
QNAP Systems
  • Management interface is very useful
  • Quick solutions can be produced with flexible storage pools
  • It can create a powerful customizable system on its own, along with connectivity features and add-ons.
  • A powerful customizable system can be created with flexible connectivity features and add-ons.
  • Advanced user management can be easily provided either in its own interface or on the domain.
  • It can take on the role you want with its integrated modes or add-ons that you can install later.
  • Most wonderful feature, advanced support service, we never had any unsolved problems and the support engineer was always interested, followed one to one
  • With web, ssh, ftp, winscp connections, you can easily access in any environment.
Read full review
Cons
iXsystems
  • Not good for beginners as it requires deep understanding of networking and storage.
  • Most of the good and required features are not available in free version.
Read full review
QNAP Systems
  • I can not think of any at this moment.
  • Not a con - but security issues are due to users' negligence.
Read full review
Support Rating
iXsystems
There were some things that can be found by other users on forums and Google and some things that were not.
Read full review
QNAP Systems
QNAP NAS is a really good product, but I think the best part is the support for the products. Whenever I have a question or imagine something that won't happen, I can ask the support side. When the support engineer understands what I want to do, he does his best.
Read full review
Alternatives Considered
iXsystems
FreeNAS effectively uses all resources really well and it is highly recommended for in premises NAS. It has unlimited ROI as it is really free and open-source. The only payment we need to pay is when we need any support from those guys. FreeNAS helps us to effectively do our work with the legacy systems as it manages all the components really well. FreeNAS although rebranded to TrueNAS will still be there until our legacy systems run.
Read full review
QNAP Systems
Our historical supplier was a QNAP partner so we started with them.
We resell on request also NETGEAR and Synology. Maybe is for the practice on them but we think that they are easier to use and configure.
The thing i can affirm with convinction is that are realy durable! I think i never repaired a QNAP NAS and, we resell them from about 10 years.
They have all the functionality we ever had to our customers.
Read full review
Return on Investment
iXsystems
  • Low-Cost Network Attached Storage
  • Provides additional network storage to support client & business operations
  • FreeNAS secures our data using custom encryption keys
Read full review
QNAP Systems
  • I cannot quantify, but it really saves a lot of money for backup.
Read full review
ScreenShots