Fresa Gold vs. Vindicia Retain

As we are using Fresa gold for more than 5 years, the support team is very good with proactive responses. As Fresa Team is also from freight forwarding industry, most of the solutions are already available in the software. Fresa blog has answers for most of the questions. All the doubts are cleared then and there because they are arranging daily training sessions (5pm IST).

This presents the customers with a customized invoice, it does manage a lot of attributes. The prices and dates with the entitlements and so forth. This also includes a great feature it will configure the invoice by fields with, clients, products, and a billing plan. I do enjoy that you can send the invoices and notifications automatically with the schedule that I have chosen. It is a great product, it ensures that the outstanding balances are accounted for and billed appropriately I do not really have any negative feedback on this product.

• Preparing Booking Confirmation, Sending Invoices to customer
• Attaching Documents on the job for future retrievals
• Generating Balance Sheet, Profit and Loss, Trial Balance
• Sending outstanding letters to all the customer in single click

• It helps with revenue renewal recovery
• It conducts recovery across multiple currencies

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• Integration with India customs EDI for CHA operations
• Integration with GST portal of India Government
• Integration with Inttra for carrier operations

• Some of the functions are hard to use at first, not sure how to use them. You do get a hang of it after a while.

When I encountered an issue, your team took ownership and worked diligently to find a solution. The follow-up and updates provided were much appreciated

Incentivized

Invited by the Vendor

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

We selected Vindicia since they were one of the only providers who could run a proof of concept test. The other providers were asking for exorbitant sums of money and good faith to show the results would increase.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• Customers are getting on-time invoices and outstanding which is very useful to collect the revenue on time.
• Credit Customers are restricted if they have over due - this will be useful to avoid focusing on non-paid customers
• All communications are available in one system with user name and date/time - disputes are recorded for future reference

• This product does have some kinks, yet I believe they are working on fixing them, I have had the software slow down and sometimes freeze.