TrustRadius: an HG Insights company

Freshservice for MSPs vs. Trustmatic (discontinued)

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Freshservice for MSPs

    N/AN/AFreshservice for MSPs is a dedicated IT service desk that’s built for client-specific workflows with automation at its core, unifying client management and service delivery. MSPs can manage all clients in one interface.N/A

    Trustmatic (discontinued)

    Score10 out of 10
    N/ATrustmatic software supported verification processes and KYC compliance. The application is no longer available for sale.N/A
    Pricing
    Freshservice for MSPsTrustmatic (discontinued)
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Freshservice for MSPsTrustmatic (discontinued)
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Best Alternatives
    Freshservice for MSPsTrustmatic (discontinued)
    Small Businesses
    Agiloft Service Desk (discontinued)
    Score9 out of 10
    No answers on this topic
    Medium-sized Companies
    ManageEngine ServiceDesk Plus
    Score9.2 out of 10
    No answers on this topic
    Enterprises
    Ivanti ITSM
    Score6.4 out of 10
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Freshservice for MSPsTrustmatic (discontinued)
    Likelihood to Recommend
    -
    (0 ratings)
    10.0
    (3 ratings)
    User Testimonials
    Freshservice for MSPsTrustmatic (discontinued)
    Likelihood to Recommend
    Freshworks Inc
    No answers on this topic
    Discontinued Products
    Trustmatic is best for businesses that use facial recognition or ID verification when accessing their system. It uses AI to protect clients from identity fraud. Clients' data is completely safe since the technology can identify fake documents and distinguish live photos from traps. It searches for images through databases to prevent unwanted users from entering the system
    Read full review
    Pros
    Freshworks Inc
    No answers on this topic
    Discontinued Products
    • Saves time on manual verification
    • Fast and seamless integration
    • Supporting over 13k IDs all over the world
    Read full review
    Alternatives Considered
    Freshworks Inc
    No answers on this topic
    Discontinued Products
    Better support, better pricing, better features.
    Read full review
    Return on Investment
    Freshworks Inc
    No answers on this topic
    Discontinued Products
    • Increased revenue
    • Saves time on manual verifications
    • Less money spent on user acquisition
    Read full review
    ScreenShots