Fuse LXP vs. MadCap Xyleme

I would say it is very good but not perfect. There are some slight improvements that can be made for ease of use but overall it is a good product that helps our business run better. Being able to find the support we need is fantastic. It is great to have a rep we can reach out to easily.

Incentivized

Well-suited:

1. Building and keeping up to date modular content (blocks).
2. Maintaining and updating large content library where meaning team members might be working on the same content but using the content in different context (e.g. learning and internal comms).
3. Creating learning content by new/recently onboarded team members.
4. Create simple learning courses with some level of interactively, medium interactivity (tabs, image maps, slider reveal images), create different types of knowledge checks/assessments from multiple choice to drag and drop activities); embed videos and other HTML elements .
5. Integrate with LMS, apply SCORM rules etc
6. Better to use in combination with other media creation tools like Vyond, Storyline. Some things can get tricky (compatibility).

Less appropriate: 1. If you need to build highly interactive learning experience 2. When you don't have a team member you can dedicate specifically to customize templates in Xyleme for your organizational needs (looks, functionality etc.) or and to train team members on this software. You'd need someone on your team to collaborate with Xyleme closely to customize functions for your organization's needs. 3. When #2 and you want a modern/in trend looking output and not willing to compromise on what it looks and feels.

Incentivized

• Face to face.
• Trusted source.
• Ease of use.
• Clarity

Incentivized

• content reuse (linked content modules). Update content block in one place and it updates in all the other places where this block is used (linked)
• easy to train on and onboard new team members
• flexibility of output templates
• web-based tool - easy to develop directly from browser

Incentivized

• Log in speed.
• Number of users.
• Hours of support.
• Ease of use.

Incentivized

• several features advertised as device agnostic or mobile friendly do not work properly on mobile
• finicky in many ways, sometimes you need to tinker with details for to long to make things work properly
• many UI solutions/elements that are not intuitive at all (even using the tool almost every day you need to make effort to remember how things are done)

Incentivized

Fuse is more built for our business by someone in the business. It has helped us work through our process faster and more efficiently. We need this especially when we are busy. With little downtime and help when there are issues Fuse has been a great source of help for our business.

Incentivized

• Ease of talking points.
• Quick to decide.
• Clarity of the process.
• Ability to feel comfortable and trust.

Incentivized

• train and onboard new learning developers on the team quickly and get them started to create courses
• ROI - don't have access to this information

Incentivized