FuturePay vs. Merchant e-Solutions

Best for purchases above $200 and for customers that are "internet savvy"

Incentivized

They are a great solution for any company using NetSuite's ERP platform as it is a direct integration into the software platform. They are able to accept all major credit card providers and their rates seem to be in line with the industry. As a small business, we do not have an account rep which does leave us feeling unimportant.

Incentivized

• The onboarding process is easy and they provided full resources
• They provide the customer communication/ language that customers seem to understand easily
• Their process works so well, we get compliments from our customers that use it!

Incentivized

• Process credit card payments.
• Collect money faster.
• Integrated with our NetSuite ERP system.

Incentivized

• There are really no areas for functional improvements, beyond working to lower our cost.

Incentivized

• User interface.
• Account support for smaller businesses.

Incentivized

Perhaps they treat larger clients better, but we do not have an account rep and the only time we interact is when we have a problem or reach out to them.

Incentivized

Future pay has a nice niche, for individuals, not businesses. We also use QuickSpark leasing and Affirm payments.

Incentivized

Much better rates and better to deal with.

Incentivized

• We are getting incrementally more revenue by offering FuturePay for customers that would otherwise have postponed a purchase.

Incentivized

• Reduced outstanding receivables.

Incentivized