Gartner Peer Insights vs. uberVu (discontinued)

Being able to pick from a variety of providers and gauge the true effects of the tested solution on their business. There are a tons of review catalogues on Peer Insights. These are precise and pertinent. To ensure that all member reviews are fair and free of spam, they examine and review each one. This is particularly useful because it addresses every topic and element of the program, including how much it will cost your company.

I liked uberVU a lot, and thought I was lucky to have found them (they actually responded to my tweet when I was vendor-searching, which was good to know as they were doing just what we were planning to use the software for). They are relatively small, which allows to have a great personal relationship and we felt very valued as a client. They provided great value - some of their competitors allow for more features (which explains their higher price), but there was no way to opt out of the unnecessary features to lower the price - uberVU didn't have any of that, it was just what we needed and in our price range

• Peer Insights is a website where you may read evaluations of vendors for free.
• Here, you may select from a number of software packages in the same industry.
• Reviews are detailed, real, and sincere.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• Easy to see what people are saying on social media about clients.
• Creates reports that can be limited to certain time frames.
• Able to see the reach of users so you can breakdown by influencers.

• Need to make the comparison chart more intuitive
• Provide source of data
• more recent reviews

• I honestly didn't have any issues with them. Being able to set the real-time alerts as "every 15 minutes" took some figuring out to do, and we were still in the trial mode while we did that - it wasn't particularly intuitive for other users, but once we walked them through, everything worked well.

I find it a great tool in the digital strategy world to see what people are saying across social platforms. It's much more efficient that doing a search on the platform itself and provides a lot of information extremely quickly

All the users found the product intuitive and easy to use.

A couple of times it was a little slow, but this didn't result in any negative impact for us. There was no downtime as I could recall or notice.

Every time we needed help, the support was great. We had no issues, mostly needed usability walkthroughs and had questions about features.

I got the training while I was evaluating and in the trial period. Then I trained the others myself

Not applicable since it is SAAS - all we needed was to sign up, which was easy

Gartner Peer Insights has a rigorious validation process for reviews to ensure authenticity. Reviews can be more trusted by customers and reliable for decision making. Gartner Peer Insights also conducts indepth research on different technology solutions which provides more comrehensive understanding of the good and bad sides of software solution on the market. Gartner Peer Insights has diversed analyst expertise in different technology categories.

Radian6 and Brandwatch were on the short list. We picked uberVU for its combination of price and features. It did not have extra features we didn't need, they were customizable and flexible enough to meet all of our needs

• We selected a solution that was compatible with our business based on their reviews.
• They protected us from spending money on unnecessary product trials.
• We shortened the time it took us to locate the ideal answer to our problems.

• Easier to handle crisis.
• Ability to find out statistics to quantify and qualify what you're doing for customers.