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GatherContent vs. Manhattan Active Customer Engagement

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    GatherContent

    Score9.6 out of 10
    N/AGatherContent headquartered in London offers their content operations, collaboration and governance platform for enterprises.N/A

    Manhattan Active Customer Engagement

    Score8 out of 10
    N/AA solution focusing on providing call center and service agents information about when and why customers buy a brand's products, and that also lets customers use digital self-service to lighten the workload of agents. Agents are given access to complete customer histories, with a variety of tools united in a single agent dashboard.N/A
    Pricing
    GatherContentManhattan Active Customer Engagement
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    GatherContentManhattan Active Customer Engagement
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Features
    GatherContentManhattan Active Customer Engagement
    Security
    Comparison of Security features of GatherContent and Manhattan Active Customer Engagement
    Feature
    GatherContent
    9.0
    1 Ratings
    9% above category average
    Manhattan Active Customer Engagement
    -
    Ratings
    Role-based user permissions9.01 Ratings00 Ratings
    Platform & Infrastructure
    Comparison of Platform & Infrastructure features of GatherContent and Manhattan Active Customer Engagement
    Feature
    GatherContent
    7.5
    1 Ratings
    4% below category average
    Manhattan Active Customer Engagement
    -
    Ratings
    API7.01 Ratings00 Ratings
    Internationalization / multi-language8.01 Ratings00 Ratings
    Web Content Creation
    Comparison of Web Content Creation features of GatherContent and Manhattan Active Customer Engagement
    Feature
    GatherContent
    8.4
    1 Ratings
    7% above category average
    Manhattan Active Customer Engagement
    -
    Ratings
    WYSIWYG editor7.01 Ratings00 Ratings
    Admin section9.01 Ratings00 Ratings
    Page templates8.01 Ratings00 Ratings
    Mobile optimization / responsive design8.01 Ratings00 Ratings
    Publishing workflow10.01 Ratings00 Ratings
    Web Content Management
    Comparison of Web Content Management features of GatherContent and Manhattan Active Customer Engagement
    Feature
    GatherContent
    8.7
    1 Ratings
    15% above category average
    Manhattan Active Customer Engagement
    -
    Ratings
    SEO support9.01 Ratings00 Ratings
    Bulk management7.01 Ratings00 Ratings
    Community / comment management10.01 Ratings00 Ratings
    Best Alternatives
    GatherContentManhattan Active Customer Engagement
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    Medium-sized Companies
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    Score7.7 out of 10
    Customer.io
    Score9.1 out of 10
    Enterprises
    RWS Tridion Sites
    Score9 out of 10
    SAP Service Cloud
    Score8.5 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    GatherContentManhattan Active Customer Engagement
    Likelihood to Recommend
    9.0
    (1 ratings)
    8.0
    (1 ratings)
    User Testimonials
    GatherContentManhattan Active Customer Engagement
    Likelihood to Recommend
    GatherContent
    We create and manage content for various client's websites. The customizable workflows, assignments and user roles help us keep everyone accountable to deadlines. It is transparent, collaborative, and more efficient for all.
    Incentivized
    Read full review
    Manhattan Associates
    The cloud-native technological architecture on which Manhattan Active WM is built is designed for scalability, flexibility, and easy upgradeability. A responsive user interface, which is available on a tablet or fixed station and supports several of these operations, provides the unified control capabilities of the system. Real-time data is shown in a variety of ways, including a global map of facilities, individual facility data, labor utilization, and tasks broken down by job function.
    Incentivized
    Read full review
    Pros
    GatherContent
    • Easy to navigate interface.
    • Customizable workflow.
    • Set up project templates for recurring projects.
    Incentivized
    Read full review
    Manhattan Associates
    • Permanently Adaptive.
    • Seamlessly Integrated.
    • Greater Visibility.
    Incentivized
    Read full review
    Cons
    GatherContent
    • Getting emails for every single change is really annoying.
    • It seems pretty easy, but I suggest you take time to train anyone who will be working on it.
    • API integrations could be better as it doesn't work 100% of the time.
    • Layouts created are static and you can not move the order.
    Incentivized
    Read full review
    Manhattan Associates
    • User Interface.
    • Data Security.
    • API's
    Incentivized
    Read full review
    Alternatives Considered
    GatherContent
    No answers on this topic
    Manhattan Associates
    Manhattan enables seamless business configuration and interoperability. Manhattan Associates' architectural principles will drive the creation of cloud-native apps. These principles were developed to ensure that Manhattan Associates' solutions could achieve the engineering velocity that its end clients demanded while also striving to reduce the cost of innovation. As a consequence, you are not obliged to wait for technology to catch up to your decision-making before introducing new goods and services to your customers.
    Incentivized
    Read full review
    Return on Investment
    GatherContent
    • Accountability to deadlines and roles.
    • Less emails and less multiple documents.
    • Large scale content management for new websites.
    Incentivized
    Read full review
    Manhattan Associates
    • Implementation of the whole supply chain and fulfilment.
    • Better Data Management.
    • Effective use of configurations.
    Incentivized
    Read full review
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