GatherUp vs. Manhattan Active Customer Engagement
| Product | Rating | Most Used By | Product Summary | Starting Price |
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GatherUp | Score9.9 out of 10 | N/A | GatherUp (formerly GetFiveStars) from Traject is a customer experience and online review engine that enables insights, supporting marketing and helping to convert customers. GatherUp is used to gather customer feedback and reviews into one place to drive sales. | $99 per month per location |
Manhattan Active Customer Engagement | Score8 out of 10 | N/A | A solution focusing on providing call center and service agents information about when and why customers buy a brand's products, and that also lets customers use digital self-service to lighten the workload of agents. Agents are given access to complete customer histories, with a variety of tools united in a single agent dashboard. | N/A |
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| Editions & Modules | No answers on this topic | No answers on this topic | ||||||||||||||
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| Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
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| GatherUp | Manhattan Active Customer Engagement | |
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| Small Businesses | Brand24 Score9 out of 10 | Simplify360 Score7.8 out of 10 |
| Medium-sized Companies | Birdeye Score8.7 out of 10 | Customer.io Score9.1 out of 10 |
| Enterprises | No answers on this topic | SAP Service Cloud Score8.5 out of 10 |
| All Alternatives | View all alternatives | View all alternatives |
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| Likelihood to Recommend | 10.0 | 8.0 |
| Usability | 10.0 | - |
| GatherUp | Manhattan Active Customer Engagement | |
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