Gavagai vs. Microsoft R Open / Revolution R Enterprise

Gavagai is well suited for a B2C business that receives a lot of customer feedback in a form of open-ended text. It makes life easier for the customer experience team to efficiently identify the strengths and areas of improvement for the business. It saves a lot of time and also the hassle of analysing text data manually. It is not just a word cloud tool that shows you the words with the most number of mentions. Gavagai directs you towards actionability.

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If you are a MS shop specifically, or have more generic data requirement needs from Microsoft sourced data this will work well. If you have a lot of disparate data across a number of unique platforms/cloud systems/3rd party hosted data warehouses then this product will have issues or a lack of documentation on the net. Performance-wise this product is equal to other R platforms out there.

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• Simplifies text data.
• Lets you customise your dashboard.
• Sentiment analysis
• Supports 47+ languages

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• It allows distributed algorithm runs on Hadoop HDFS cluster
• It allows using different file formats such as SAS7BAT files or complex files in tab or comma delimited making data munging easier
• It provides scalable solutions by allowing users to re-use R scripts and distributing the computing over nodes through RHadoop

• Auto generated filters based on the data uploaded.
• Adding more Indian regional languages.
• Competitive pricing

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Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• Very steep learning curve... for such a quick and useful tool the learning curve is unacceptable.
• Very dangerous in the wrong hands. Because most add-ons are pre-written, you have to trust the community that malicious script is not used.

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A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

In general, Revolution Analytics brings a lot of value to the organization. The renewal decision would be based on return on investment in terms of quantified actionable insights that are getting generated against the cost of the product. Additionally, market brand of the tool and reputation risk in terms of possible acquisition and its impact to overall organizational analytic strategy would be considered as well.

It is good, easy to use, improvements are being made to the product and more info being shared in the community. It just needs some more time to become more integrated to other platforms and tools/data out there.

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Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

Generally support comes through the forums and user generated channels which are helpful, easy to access, quickly turned around and provided by knowledgeable users. However the support channels are not employees and the channels are often used as a way to learn quick difficult elements of R. Better design, users interface and tutorial options would alleviate the need for this sort of interaction.

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Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

I didn't evaluate many options while choosing Gavagai, I had explored a few local vendors whose capabilities were either incomplete or were not up to the mark. Their customer support was also quite poor. Also, the tool was debugged enough which led to frequent crashing. Alchmer although is not a direct competitor to Gavagai, since it's more of a customer feedback tool with additional capabilities of text analytics. I found Alchemer to be extremely expensive. Zonka on the other hand was quite welcoming to feedback from me and promised to develop additional capabilities for my specific requirements although the plan didn't go through due to internal reasons.

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Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

The two are different products for different purposes. But for someone who has little or no experience in R programming, Power BI would be better for starting with. Having said that, Microsoft R is built on R, thus allowing for customization of complex calculations not typically available otherwise.

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• Helps save man hours.
• Reduces the effort required to analyse big data.
• Helps to act upon areas of improvement faster.
• Indicates the strengths or things that are particularly liked by your customers.

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Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• Helped save company money versus buying other stat software

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Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info