TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    GoFundMe

    Score8.9 out of 10
    N/AGoFundMe is a online fundraising platform, supported by the company of the same name in Redwood City.N/A
    Pricing
    GoFundMe
    Editions & Modules
    No answers on this topic
    Offerings
    Pricing Offerings
    GoFundMe
    Free Trial
    No
    Free/Freemium Version
    No
    Premium Consulting/Integration Services
    No
    Entry-level Setup FeeNo setup fee
    Additional Details—
    More Pricing Information
    Community Pulse
    GoFundMe
    Considered Both Products
    GoFundMe
    Chose GoFundMe
    We chose GoFundMe primarily because it is a well-known name, and although there have been some donors questioning the legitimacy of our account, for the most part, donors trust this site and enjoy seeing the impact of donations collectively. Other platforms would also work just …
    Incentivized
    Key User Insights
    Would buy again
    No answers on this topic
    Delivers good value for the price
    No answers on this topic
    Happy with the feature set
    No answers on this topic
    Lived up to sales and marketing promises
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    Best Alternatives
    GoFundMe
    Small Businesses
    Kindsight iWave
    Score8.5 out of 10
    Medium-sized Companies
    GiveSmart by Momentive
    Score7.6 out of 10
    Enterprises
    Kindsight iWave
    Score8.5 out of 10
    All AlternativesView all alternatives
    User Ratings
    GoFundMe
    Likelihood to Recommend
    9.0
    (1 ratings)
    Usability
    9.0
    (1 ratings)
    Support Rating
    7.0
    (1 ratings)
    User Testimonials
    GoFundMe
    Likelihood to Recommend
    GoFundMe
    GoFundMe is well suited for personal appeals where a story can be told and donors feel an immediate result or effect. It is less appropriate for larger mass appeals that are not targeted directly to a specific cause. For example, not good for companies to ask for funding for operating expenses.
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    Pros
    GoFundMe
    • Call of action marketing
    • Progress thermometer or meter
    • Great place for comments by donors
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    Cons
    GoFundMe
    • Stricter accountability for legitimacy.
    Incentivized
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    Usability
    GoFundMe
    GoFundMe is very easy to use and does a great job allowing us to share insights and stories to leave a lasting impression on donors. From setting up the account to ending the appeal, the entire process has been very user-friendly. I'm very impressed with the experience so far and plan to continue using it for future campaigns.
    Incentivized
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    Support Rating
    GoFundMe
    So far, I have not had any issues through our corporate account so this is not something I'm too familiar with yet. However, as a donor to other appeals, I've had technical issues and contacted support. They were incredibly supportive and solved my issues immediately. Our team has been able to launch several appeals or requests for funding locally and everything went very smoothly for us.
    Incentivized
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    Alternatives Considered
    GoFundMe
    We chose GoFundMe primarily because it is a well-known name, and although there have been some donors questioning the legitimacy of our account, for the most part, donors trust this site and enjoy seeing the impact of donations collectively. Other platforms would also work just as well but we did some research before choosing GoFundMe and our entire team felt it was the best choice.
    Incentivized
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    Return on Investment
    GoFundMe
    • Brought in new donors from outside our solicitation area.
    • Appeals to younger audiences.
    • Great way to include client testimonials and stories.
    Incentivized
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