Great for leaving a lasting impression!
September 10, 2020

Great for leaving a lasting impression!

Leslie Ornelas | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with GoFundMe Charity (formerly CrowdRise)

We mostly use GoFundMe for disaster relief and special needs funding. It is a great platform for us to share a message of what our needs are and how much we support we are looking for. This is used across the whole organization and allows us to include marketing materials for a call of action. This addresses time management for us, whereas with other platforms we are required to put in more time to manage reports and payments.

Pros

  • Call of action marketing
  • Progress thermometer or meter
  • Great place for comments by donors

Cons

  • Stricter accountability for legitimacy.
  • Brought in new donors from outside our solicitation area.
  • Appeals to younger audiences.
  • Great way to include client testimonials and stories.
We chose GoFundMe primarily because it is a well-known name, and although there have been some donors questioning the legitimacy of our account, for the most part, donors trust this site and enjoy seeing the impact of donations collectively. Other platforms would also work just as well but we did some research before choosing GoFundMe and our entire team felt it was the best choice.
So far, I have not had any issues through our corporate account so this is not something I'm too familiar with yet. However, as a donor to other appeals, I've had technical issues and contacted support. They were incredibly supportive and solved my issues immediately. Our team has been able to launch several appeals or requests for funding locally and everything went very smoothly for us.
GoFundMe is very easy to use and does a great job allowing us to share insights and stories to leave a lasting impression on donors. From setting up the account to ending the appeal, the entire process has been very user-friendly. I'm very impressed with the experience so far and plan to continue using it for future campaigns.

Do you think GoFundMe Charity delivers good value for the price?

Yes

Are you happy with GoFundMe Charity's feature set?

Yes

Did GoFundMe Charity live up to sales and marketing promises?

Yes

Did implementation of GoFundMe Charity go as expected?

Yes

Would you buy GoFundMe Charity again?

Yes

GoFundMe is well suited for personal appeals where a story can be told and donors feel an immediate result or effect. It is less appropriate for larger mass appeals that are not targeted directly to a specific cause. For example, not good for companies to ask for funding for operating expenses.

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