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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Gold-Vision

    Score10 out of 10
    N/AGold-Vision CRM is a customer relationship management (CRM) solution built as an integration for Microsoft Outlook.N/A

    NMI Merchant Central

    Score8.8 out of 10
    N/ANMI Merchant Central, formerly IRIS CRM, is a payments-focused Customer Relationship Management (CRM) platform for independent sales organizations, banks, payment facilitators, and software providers. It manages the merchant lifecycle from prospecting and onboarding through underwriting, boarding, support, residuals, reporting, and portfolio management.N/A
    Pricing
    Gold-VisionNMI Merchant Central
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Gold-VisionNMI Merchant Central
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Features
    Gold-VisionNMI Merchant Central
    Sales Force Automation
    Comparison of Sales Force Automation features of Gold-Vision and NMI Merchant Central
    Feature
    Gold-Vision
    10.0
    1 Ratings
    24% above category average
    NMI Merchant Central
    -
    Ratings
    Customer data management / contact management10.01 Ratings00 Ratings
    Workflow management10.01 Ratings00 Ratings
    Opportunity management10.01 Ratings00 Ratings
    Integration with email client (e.g., Outlook or Gmail)10.01 Ratings00 Ratings
    Contract management10.01 Ratings00 Ratings
    Quote & order management10.01 Ratings00 Ratings
    Marketing Automation
    Comparison of Marketing Automation features of Gold-Vision and NMI Merchant Central
    Feature
    Gold-Vision
    10.0
    1 Ratings
    26% above category average
    NMI Merchant Central
    -
    Ratings
    Email marketing10.01 Ratings00 Ratings
    CRM Project Management
    Comparison of CRM Project Management features of Gold-Vision and NMI Merchant Central
    Feature
    Gold-Vision
    9.5
    1 Ratings
    21% above category average
    NMI Merchant Central
    -
    Ratings
    Billing and invoicing management10.01 Ratings00 Ratings
    Reporting9.01 Ratings00 Ratings
    Customization
    Comparison of Customization features of Gold-Vision and NMI Merchant Central
    Feature
    Gold-Vision
    9.5
    1 Ratings
    22% above category average
    NMI Merchant Central
    -
    Ratings
    Custom fields10.01 Ratings00 Ratings
    Custom objects9.01 Ratings00 Ratings
    Security
    Comparison of Security features of Gold-Vision and NMI Merchant Central
    Feature
    Gold-Vision
    10.0
    1 Ratings
    17% above category average
    NMI Merchant Central
    -
    Ratings
    Role-based user permissions10.01 Ratings00 Ratings
    Best Alternatives
    Gold-VisionNMI Merchant Central
    Small Businesses
    Salesflare
    Score10 out of 10
    No answers on this topic
    Medium-sized Companies
    Kintone
    Score9.7 out of 10
    No answers on this topic
    Enterprises
    Oracle Sales
    Score8.9 out of 10
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Gold-VisionNMI Merchant Central
    Likelihood to Recommend
    10.0
    (1 ratings)
    9.0
    (3 ratings)
    Usability
    -
    (0 ratings)
    9.0
    (1 ratings)
    Support Rating
    -
    (0 ratings)
    9.0
    (1 ratings)
    User Testimonials
    Gold-VisionNMI Merchant Central
    Likelihood to Recommend
    Gold-Vision
    It is the best available solution for small businesses due to the licensing model and the ease of use. For companies like us who implement this for customers, it is easy to implement and train users. Larger companies would prefer to use existing products that have been developed for their specific industry or department.
    Incentivized
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    Network Merchants, LLC (NMI)
    It’s been 2 years since IRIS CRM is supporting me by supporting my business and I have seen enormous progress in my business so far which is a really good sign and is enough for me to be satisfied with it. According to me and as I have observed it is fully loaded with many useful tools that can help in uplifting a business. Removes the manual cycle from me entering every people's hours exclusively. We really evaluated Bullhorn cover and tab it was not awful by any means.
    Incentivized
    Read full review
    Pros
    Gold-Vision
    • Can be easily integrated with products like Sage or Outlook which most small companies use. This provides us with a great customer base.
    • It is quick to deploy and most of our customers start using the solutions in less than a week.
    • Very intuitive which makes training our customer easy and causes few support calls.
    Incentivized
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    Network Merchants, LLC (NMI)
    • the new clients can be onboarded within minutes and this stands out among other competitive applications
    • has ROI calculator within the website making it hassle free
    • Shows up risk flags of clients with special monitorX
    Incentivized
    Read full review
    Cons
    Gold-Vision
    • In the latest version, the user interfaces has been greatly improved. Some customers disliked the older version.
    • Nothing else to complain about, maybe it can be made cheaper?
    Incentivized
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    Network Merchants, LLC (NMI)
    • Some minor design issues in the record communication interface. For example, replying to an existing email thread within the record set does not capture the entire communication or signatures.
    • Workflow customization is not easy for all users and can require some coding skills on the back end.
    • Linking forms from external websites is one feature that isn't very intuitive. Some leads are better inputted manually.
    Incentivized
    Read full review
    Usability
    Gold-Vision
    No answers on this topic
    Network Merchants, LLC (NMI)
    It is a wonderful software with an automated messaging service. It has helped us in having a better knowledge of our customer’s needs, preferences, and habits, and by knowing all these we have improved our business. Security is my basic concern and the fact that it has a disabled human element from the business equation are the things that I don’t really like in it.
    Incentivized
    Read full review
    Support Rating
    Gold-Vision
    No answers on this topic
    Network Merchants, LLC (NMI)
    It has enabled us to keep a record of the demographics of our clients and eventually we can develop a better understanding of our clients that will lead us to uplift our business. With its amazing sales tool, we have developed a strong relationship with our clients, and helped us in creating a good brand image. We really adore the convenience of managing and reporting data. It is quite easy to handle and all our business is depended on it and it helped us in gaining more loyal customers.
    Incentivized
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    Alternatives Considered
    Gold-Vision
    Probably the most important aspect would be the licensing model which makes it affordable for all businesses. Can be adapted to the business without having to change the business model around the CRM product.
    Incentivized
    Read full review
    Network Merchants, LLC (NMI)
    The one thing I loved about the agreement express over AuditGenius was the organization of loans to be audited, it is very organised as per the client and his portfolio and shows up flags while the AuditGenius has the list and seems very odd. But also in customer usage, I found many of my business partners using agreement express for the quick onboarding and also for ROI which indeed gave me a strong feeling about the application.
    Incentivized
    Read full review
    Return on Investment
    Gold-Vision
    • It really filled a gap in the market where small business could not afford expensive CRM solutions.
    • As we are implementing this as a solutions for our customers we don't pay for it, but it provides a monthly income from supporting the infrastructure this has been deployed on.
    Incentivized
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    Network Merchants, LLC (NMI)
    • The cost is a bit higher than other options (~$1300/mo), which can be seen as a negative in an absolute sense.
    • The improvement in workflow management has been significant, and has saved at least 50 man-hours per week across our organization.
    • Accurate rolling sales data reporting has been critical in defining quality metrics. This benefit is more indirect, but it has allowed us to better respond to changes in customer complaint trending.
    Incentivized
    Read full review
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