Goodwerp (discontinued) vs. SpiraPlan

It is a software platform for any SMB to get seriously organized

We selected SpiraPlan because the workflow allows us to start simple without adopting an entire methodology. It suits small teams and single users really well.

• A wisely simple user-interface
• From project management to team-collaboration
• Great customer support: Whenever I asked for something, within a short time, somebody from Goodwerp was there to assist

• Flexible requirements organisation structure. I'm able to group and sub-group requirements as I see fit.
• Competitive product pricing. Paying by active use instead of registered user was the winning point.
• UI is straightforward and easy to use.

• An embedded way for meeting with clients via teleconference.
• A BOX.com connector so as to easily use the files already stored there.
• Perhaps a library of project templates.

• Access from South East Asia is rather sluggish. Could be due to server location.
• Complimentary phone app to do simple tasks (e.g. create tasks, create requirements, add comments) offline would be beneficial because access to the internet can be an issue at the customer's environment.

I was a happy customer

Goodwerp combines for example the accounting module and sales-lead nurturing and qualification module which are not present in the other platforms.

Main differentiating factors: 1. Lightweight process 2. Plans based on active users instead of registered users.

• reduces the time of getting from one application to another.
• Better decision making:
• Increased productivity

• Allows us to manage simple IT requirements without major upfront costs. Allows us to expand our process complexity at our own pace.
• Slow UI response from a South East Asia country can make data entry a drag.