Google Cloud IoT vs. Symantec Critical System Protection

I consider myself very techy and found Google Cloud IoT platform very challenging to manage. The lack of tutorials and discussions to understand how each section works is very challenging. I specifically made a connection after several hours to Google Nest to third-party integration, Home Assistant. Shortly after Google Cloud upgraded to a new version breaking the connection. This was extremely frustrating. No service should take several hours to figure out, in my opinion, if it does, the platform is doing a poor job of making it easy. I'm personally very discouraged any time I ever have to use this platform. It's very hard to find answers.

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Symantec Critical System Protection (CSP) is very well suited for environments that do not change such as point of sale systems and critical servers. This product is spectacular at protecting end of life operating systems when supporting legacy software prevents upgrades. When security updates are no longer available, CSP will prevent exploits and other malware from taking advantage. This product is not well suited for systems that require a lot of changes. For one, it does not notify when a change has been blocked by CSP, causing some server administrators to waste many hours chasing a phantom technical problem when turning off CSP could have solved it right away. Also, profiling takes time so systems that constantly change would need hundreds of exceptions made.

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• Integration with different brands of microcontrollers including the one currently used by Espresiff.
• The platform is very robust and secure.

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• Data Center Security 6.0 and higher allows you to easily build out policies to deploy to monitor/block what is required/needed.
• The agent that is installed on the hosts has a small footprint in terms of CPU and memory usage.
• The ability to customize it anyway you need to as well as utilize out of the box policies to monitor critical OS functionality.

• Not beginner friendly.
• Needs more tutorials and walk throughs on how to get started.
• Very complicated and unless you know what you are doing you will be lost.
• Lack of material found on how to do each section / services.

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• Tuning takes a very long time
• Turning the product on or off can take time
• When an action is prevented by CSP, there is no pop up or notification, making this a burden for server administrators

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They respond quickly and efficiently without the need to reiterate the actual issue. Their backline support is amazing and always there for us when it is needed. They explain the troubleshooting steps taken and what they did to help us resolve the issue just incase it creeps up again we have the information to correct it ourselves.

Although comparisons are hateful, even more so when we are talking about leading brands where the quality of their services are indisputable, the general environment of Google was more familiar to me since I use, for example, Google Firebase on a daily basis, where part of the concepts are similar, without Without a doubt, AWS services are excellent, but it was easier for me to go through the functions of Google Cloud IoT.

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We evaluated Bit 9 and you have more flexibility with the rule set and do not rely on the cloud to tell you what is approved and not approved. You build out the policies the way you need them to be and who better knows the environment that the people that work it daily.

• The amount of hours to get things integrated is negative.
• The amount of hours researching how to get devices integrated is negative.
• Overall the amount of time and effort getting things working has been a negative experience.

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• Great protection for unchanging systems
• We have comfort that the protected systems are safe from intrusion
• Excellent price

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Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info