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Gridspace vs. RedRoute

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Gridspace
Score 0.0 out of 10
N/A
Gridspace is a contact center automation solution from the company of the same name headquartered in Los Angeles. Gridspace's contact center automation tools allow users to explore and present data from voice calls at the agent, team and site level.N/A
RedRoute
Score 0.0 out of 10
Small Businesses (1-50 employees)
RedRoute's automated customer service voice assistant handles the simple, repetitive requests from inbound customer support calls. Its automated voicebot provides an Alexa-like experience that can deliver faster resolutions to simple requests while giving human agents more time to handle the more complex issues. RedRoute also works after hours, integrating with your existing CS systems to create detailed support tickets and call transcriptions for your staff. The vendor states…
$0.15
per automated call
Pricing
GridspaceRedRoute
Editions & Modules
No answers on this topic
Transportation Provider
$0.15
per automated call
Transportation Broker
$1
per automated call
eCommerce & Retail
$1.50
per automated call
Offerings
Pricing Offerings
GridspaceRedRoute
Free Trial
YesYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details—Pay per automated call - With RedRoute, you only pay for the calls we successfully handle. All calls that get forwarded to a live agent are free of charge. 25% of Customers Choose to Secure a Lower Price for a 1-3 year Commitment
More Pricing Information
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User Testimonials
GridspaceRedRoute
ScreenShots

RedRoute Screenshots

Screenshot of Handle "order status" (or WISMO) calls quickly, accurately & satisfactorily.Screenshot of General settings include intent handling (returns, order status, damages, cancelations, etc), operator names, call recording disclaimers, language options, and more.Screenshot of Configure unique settings for each of the phone numbers you'd like handled by RedRoute's voice automation.Screenshot of Get started quickly and easily with a guided 30 minute setup! Test the RedRoute system on any percentage of calls, and scale or decrease automation at any time.