GroSocial (Discontinued Product) vs. PunchTab (Discontinued)

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
GroSocial (Discontinued Product)
Score 6.0 out of 10
N/A
Social media management software for Facebook. No longer supported by Infusionsoft.
$29
per month
PunchTab (Discontinued)
Score 7.0 out of 10
N/A
PunchTab was a tool that embeds a sharing button on a webpage or blog and encourages people to engage and share content via social channels (Facebook, Twitter and Google+) by offering rewards and prizes. It was acquired by Walmart Labs and integrated into the Sam's Club ecommerce experience. It is no longer available.
$99
per month
Pricing
GroSocial (Discontinued Product)PunchTab (Discontinued)
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
GroSocial (Discontinued Product)PunchTab (Discontinued)
Free Trial
NoNo
Free/Freemium Version
YesYes
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
GroSocial (Discontinued Product)PunchTab (Discontinued)
Top Pros
Top Cons
User Ratings
GroSocial (Discontinued Product)PunchTab (Discontinued)
Likelihood to Recommend
6.0
(2 ratings)
9.0
(1 ratings)
Likelihood to Renew
-
(0 ratings)
9.0
(1 ratings)
Support Rating
-
(0 ratings)
9.0
(2 ratings)
Implementation Rating
-
(0 ratings)
9.0
(2 ratings)
User Testimonials
GroSocial (Discontinued Product)PunchTab (Discontinued)
Likelihood to Recommend
Infusionsoft
They built their platform largely on contests. They still do a fairly good job on these
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Walmart Labs
No answers on this topic
Pros
Infusionsoft
  • Increase Leads
  • Increase Sales
  • Increase Customers
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Walmart Labs
  • Ease of use - we can create a new campaign in under ten minutes
  • Customer support - we've never had an issue go unanswered for more than an hour
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Cons
Infusionsoft
  • When Infusionsoft purchased GroSocial it seemed like product development ceased. Many other companies surpassed their abilities.
  • They are very expensive for what they offer. Many other companies now offer better platforms, for far less.
  • When there was an issue (ie in a campaign, or link broke etc) the support team would blame the client first, when in most cases it could be proven to be a software malfunction.
  • Tabs are no longer smart phone friendly. When we stopped using GroSocial they had not set up the redirect link at that time. This may have changed now.
  • When you manage multiple accounts, your client could stop your access to their account. They could then stop paying for the service, and their tabs would still be live. GroSocial is the only one who could disable the tabs. It was not automatic.
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Walmart Labs
  • Limited ability to add custom data collection fields
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Likelihood to Renew
Infusionsoft
No answers on this topic
Walmart Labs
Until something better comes along, Punchtab is the best there is. Support has been great, pricing is great and the product fulfills our needs
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Support Rating
Infusionsoft
No answers on this topic
Walmart Labs
Extremely fast support from a knowledgeable team
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Implementation Rating
Infusionsoft
No answers on this topic
Walmart Labs
Nothing more required than signing up and authenticating with Facebook/Twitter
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Alternatives Considered
Infusionsoft
GroSocial quite simply does not stack up to the competition. They are years behind in development. We have moved all our clients to other platforms.
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Walmart Labs
Rafflecopter, Woobox - Punchtab offered powerful custom features, and allows us to run a variety of campaigns across multiple platforms
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Return on Investment
Infusionsoft
  • Haven't seen a significant change yet
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Walmart Labs
  • An average campaign generates around 2500-5000 new followers on our channels with a very minimal investment.
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