GroSocial (Discontinued Product) vs. SmarterQueue

They built their platform largely on contests. They still do a fairly good job on these

Incentivized

It's a great platform that can easily schedule posts, and create evergreen posting by creating queues with different categories of posts. SmarterQueue allows you to create a range of content categories (tips, updates, quotes, images, videos, promotions, stories, case studies, etc) and choose where to post the various categories of content so you don't blast all your channels with the same content (have content specific channels). The interface is very clean, easy to use, and simple to navigate through, and has an AI assistant to help you create content and content variations. What I like the most creating an evergreen queue to which I can simply keep adding new content to and the posting is taken of.

Incentivized

• Increase Leads
• Increase Sales
• Increase Customers

Incentivized

• Queueing of posts to create evergreen content
• Setting up different categories of posts
• AI-assisted generating content and content variations
• Searching competition
• Post on Google My Business

Incentivized

• When Infusionsoft purchased GroSocial it seemed like product development ceased. Many other companies surpassed their abilities.
• They are very expensive for what they offer. Many other companies now offer better platforms, for far less.
• When there was an issue (ie in a campaign, or link broke etc) the support team would blame the client first, when in most cases it could be proven to be a software malfunction.
• Tabs are no longer smart phone friendly. When we stopped using GroSocial they had not set up the redirect link at that time. This may have changed now.
• When you manage multiple accounts, your client could stop your access to their account. They could then stop paying for the service, and their tabs would still be live. GroSocial is the only one who could disable the tabs. It was not automatic.

Incentivized

• AI-content generation can be improved
• Sometimes slow to load up queue and unresponsive
• Have more flexible plan to choose exactly the number of channels we want and only pay for what we use

Incentivized

GroSocial quite simply does not stack up to the competition. They are years behind in development. We have moved all our clients to other platforms.

Incentivized

SmarterQueue is more comprehensive, has more features for cheaper subscriptions, and more flexible price plans to suit your business needs, whether you want to scale down or scale up. The user-friendly interface enabled a very quick learning curve for myself and for my virtual assistant. Better UI design and layout, clean, simple, intuitive to use and navigate through, and does the job well.

Incentivized

• Haven't seen a significant change yet

Incentivized

• Save time managing social media channels
• Everything is accessible in one place
• It is easy to delegate social media posting and content creation to a virtual assistant
• Good value for money for a social media management platform
• Posting on Google My Business
• Finding content ideas
• Leverage generative AI with the AI assistant to accelerate content creation

Incentivized