Hackuity vs. Ideagen Risk Management vs. Vulcan Cyber (discontinued)

Pentana is great for monitoring PIs and risks. We find it less helpful for monitoring projects (with the Actions module); it isn't quite flexible enough for our needs, though the support team have been very helpful in adding custom fields for us.

It's really challenging at times to contend with multiple vulnerabilities on a daily basis, and having a way to make sense of what actually needs to be prioritized and what can be shifted further down the task list is extremely helpful. Because the solution suggests what your next step should be in mitigating a specific vulnerability, it helps us save time and research by enabling us to immediately take action after being informed about an issue.

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• Pentana is excellent for monitoring, recording and reporting on PIs. Very easy to use the PI module.
• Pentana is excellent for monitoring risks at various levels (service, strategic etc.). Risks are displayed very clearly in a tree structure and the module is relatively easy to use.

• Identifies vulnerabilities and they are easily understood.
• Easy to identify remedies in an instant.
• Campaign feature is a true time saver
• Our CSM, Nino, is the best I have ever worked with!

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• Pentana could improve the free Documents module that comes with Pentana Risk. At the moment documents have to be linked to an action in order to display query results (such as how many documents are due for review) - this can be confusing for users who don't understand why there is an action linked. There is also no easy way for users to see the documents that are assigned to them.
• We would like to use the Actions module fully in order to monitor our corporate projects, but it a bit confusing for users and not very flexible when a project doesn't mirror Pentana's way of monitoring actions.

• Deduping of assets could be better.
• The weighting of vulnerabilities is hard to describe to non technical executives.
• The Business Groups and Tagging needs improvement. Or at least allow tags to be removed if not needed. Now they are static from the API feed.

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Some modules are more user-friendly than others. It's sometimes not obvious where to click to update the fields (or even that field titles can be clicked on). We have written 'Howdys' to help users. There can also seem to be a lot of steps/clicks to updating risks and actions. The Reports module on Pentana classic is certainly not user-friendly, particularly the Report Layout and Charts modules - we were told these would be integrated into the web version but this hasn't happened yet.

The support team are excellent and always answer queries promptly. They are very helpful.

We selected Pentana because our neighbouring authorities are users and had spoken highly of the product and given us demonstrations; some of our staff were also familiar with Pentana when it was called Covalent. It seemed to be the best product on the market for monitoring risks, PIs and projects.

I wasn't here at the time when the company compared different vulnerability management platforms so I'm not sure on the reasoning and difference between the 2. It could be that the team went through different choices and found Vulcan to be the best fit. It's hard for me to say why Vulcan was specifically chosen

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A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• Pentana Risk has allowed my team to focus on other areas of work whereas before we would be manually chasing for updates on PIs and risk. Pentana Risk does the chasing for us!
• We are able to produce reports for audit purposes very easily, rather than sending spreadsheets which is what we used to do.
• New managers can easily inherit risks, projects and PIs and see all of this on a custom portal, saving them time when they start.

• Allows much better prioritizing of which assets are most vulnerable
• Allow a better understanding of what assets are actually under real threat vs. what is assumed to be vulnerable, but the real world fact is the system would be hard to reach internally, so it's not as vulnerable.

Incentivized

Invited by the Vendor

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info