TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Headlessforms

    Score9.4 out of 10
    N/AHeadlessforms is a backend tool that enables online form creators to receive respondents’ submissions in real-time without the need for code or other infrastructure. It's presented as a ideal for WordPress, Netlify, Vercel, Github Pages, or any static site.N/A

    Intouch Insight

    Score6 out of 10
    N/AIntouch Insight offers a portfolio of customer experience management (CEM) products and services that promise to help global brands delight their customers, strengthen brand reputation and improve financial performance. Intouch was founded in 1992 and works with over 300 brands in North America, offering its CEM software and services which include: customer experience management software survey software mobile forms software mystery shopping…N/A
    Pricing
    HeadlessformsIntouch Insight
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    HeadlessformsIntouch Insight
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeOptionalNo setup fee
    Additional Details——
    More Pricing Information
    Features
    HeadlessformsIntouch Insight
    Survey Format & Appearance
    Comparison of Survey Format & Appearance features of Headlessforms and Intouch Insight
    Feature
    Headlessforms
    9.1
    1 Ratings
    12% above category average
    Intouch Insight
    -
    Ratings
    Survey templates9.11 Ratings00 Ratings
    Survey Content
    Comparison of Survey Content features of Headlessforms and Intouch Insight
    Feature
    Headlessforms
    9.1
    1 Ratings
    7% above category average
    Intouch Insight
    -
    Ratings
    Question design help9.11 Ratings00 Ratings
    Multiple question types9.11 Ratings00 Ratings
    Survey Reporting & Analytics
    Comparison of Survey Reporting & Analytics features of Headlessforms and Intouch Insight
    Feature
    Headlessforms
    9.1
    1 Ratings
    11% above category average
    Intouch Insight
    -
    Ratings
    Response tracking9.11 Ratings00 Ratings
    Data export9.11 Ratings00 Ratings
    Standard reports9.11 Ratings00 Ratings
    Custom reports9.11 Ratings00 Ratings
    Analytics9.11 Ratings00 Ratings
    Survey Administration & Security
    Comparison of Survey Administration & Security features of Headlessforms and Intouch Insight
    Feature
    Headlessforms
    9.1
    1 Ratings
    5% above category average
    Intouch Insight
    -
    Ratings
    Access controls9.11 Ratings00 Ratings
    Compliance9.11 Ratings00 Ratings
    Survey Distribution
    Comparison of Survey Distribution features of Headlessforms and Intouch Insight
    Feature
    Headlessforms
    9.1
    1 Ratings
    12% above category average
    Intouch Insight
    -
    Ratings
    Respondent restrictions9.11 Ratings00 Ratings
    Best Alternatives
    HeadlessformsIntouch Insight
    Small Businesses
    Jotform
    Score8.5 out of 10
    MindTouch
    Score7 out of 10
    Medium-sized Companies
    Qualaroo
    Score7 out of 10
    Sogolytics
    Score9 out of 10
    Enterprises
    QuestionPro
    Score9.2 out of 10
    Medallia
    Score8.9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    HeadlessformsIntouch Insight
    Likelihood to Recommend
    9.1
    (1 ratings)
    6.0
    (1 ratings)
    Usability
    9.1
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    9.1
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    HeadlessformsIntouch Insight
    Likelihood to Recommend
    Headlessforms
    This is a no brainer solution for form backend
    Read full review
    InTouch Insight Inc.
    Intouch Insights is great for companies needing to a deeper look at their customer base without the need to pay for a consultant to do it. Intouch does enable you to reach people on all platforms (desktop, mobile, tablet) and lets you create a decent experience too. If you're a small marketing team, make sure you allow the appropriate time span to set up and use the software as it can eat into time.
    Incentivized
    Read full review
    Pros
    Headlessforms
    • Connects with zapier
    • Provides backend to the form
    • Helps in data collection and automations
    Read full review
    InTouch Insight Inc.
    • Compatible with most smartphones: Our forms can be viewed and used on almost every smartphone. Some outliers may be phones that are not up-to-date on software.
    • Variety: We can make an array of form types enabling us to really update our mobile experience. We also have a good selection of question types to use to build out engaging forms rather than stale ones.
    • Simple to use: The builder interface is really simple to use. You can drag your questions to shake up the order, add images if needed, and you can even provide a question description to give users more detail.
    Incentivized
    Read full review
    Cons
    Headlessforms
    No answers on this topic
    InTouch Insight Inc.
    • Data can be "collected" offline: If the person uses the form offline, it's supposed to sync with our software after they come online. We've found that it doesn't always sync well and we have to use incomplete data or trash the form fill as a whole.
    • Set up is a little challenging: We had to work with a customer rep along with reading the help forum to get this set up the way we wanted it to be, causing us to use up time we didn't originally allot to it.
    • Issue alerts: While it does work most of the time, we have had a few hiccups with the issue alert functionality. We would actually find the issue or be informed of the issue before the software alerted us.
    Incentivized
    Read full review
    Usability
    Headlessforms
    Its a great tool for forms
    Read full review
    InTouch Insight Inc.
    No answers on this topic
    Support Rating
    Headlessforms
    The support is active and the founder is responsive
    Read full review
    InTouch Insight Inc.
    No answers on this topic
    Alternatives Considered
    Headlessforms
    They are completely different solutions. Headless forms can be connected with any frontend form design
    Read full review
    InTouch Insight Inc.
    Compared to InTouch, these three look like amateurs. They are far too simple and do not have the mobile capability and mobile display appearance as InTouch. While they are cheaper alternatives, you'd be losing out on a lot of key benefits, especially with analytics, that InTouch delivers to its users.
    Incentivized
    Read full review
    Return on Investment
    Headlessforms
    No answers on this topic
    InTouch Insight Inc.
    • Positive: More reliable answers in a neater presentation.
    • Positive: Creation of more forms without adding more time, leading to more insights.
    • Positive: Reduction in cost on materials (paper, pens, etc) which equals the cost of the software.
    Incentivized
    Read full review
    ScreenShots