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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Hearsay, now part of Yext

    Score8.9 out of 10
    N/AAfter the August 2024 acquisition, Hearsay Systems joined Yext, combining Yext's digital presence management with Hearsay's compliant customer engagement tools.N/A

    iCharts

    Score8 out of 10
    Mid-Size Companies (51-1,000 employees)
    iCharts is a Business Intelligence and Analytics solution for NetSuite. With this solution, users can transform their NetSuite data into interactive, real-time analytics without leaving their NetSuite dashboard. iCharts includes drag-and-drop chart creation and best-practice templates. The vendor’s value proposition is that iCharts accelerates an organization’s analytics strategy by empowering their team with the critical data-driven tools they need.

    $10,000

    per installation

    Pricing
    Hearsay, now part of YextiCharts
    Editions & Modules
    No answers on this topic
    Professional
    $10,000
    per installation
    Business
    15,000
    per installation
    Elite
    $25,000
    per installation
    Offerings
    Pricing Offerings
    Hearsay, now part of YextiCharts
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup fee$3,000 per installation
    Additional Details—Based on number of NetSuite licenses
    More Pricing Information
    Features
    Hearsay, now part of YextiCharts
    BI Standard Reporting
    Comparison of BI Standard Reporting features of Hearsay, now part of Yext and iCharts
    Feature
    Hearsay, now part of Yext
    -
    Ratings
    iCharts
    9.0
    2 Ratings
    10% above category average
    Customizable dashboards00 Ratings10.02 Ratings
    Report Formatting Templates00 Ratings8.01 Ratings
    Ad-hoc Reporting
    Comparison of Ad-hoc Reporting features of Hearsay, now part of Yext and iCharts
    Feature
    Hearsay, now part of Yext
    -
    Ratings
    iCharts
    9.0
    2 Ratings
    12% above category average
    Drill-down analysis00 Ratings9.02 Ratings
    Report sharing and collaboration00 Ratings9.02 Ratings
    Report Output and Scheduling
    Comparison of Report Output and Scheduling features of Hearsay, now part of Yext and iCharts
    Feature
    Hearsay, now part of Yext
    -
    Ratings
    iCharts
    10.0
    1 Ratings
    20% above category average
    Publish to Web00 Ratings10.01 Ratings
    Data Discovery and Visualization
    Comparison of Data Discovery and Visualization features of Hearsay, now part of Yext and iCharts
    Feature
    Hearsay, now part of Yext
    -
    Ratings
    iCharts
    8.0
    1 Ratings
    0% above category average
    Pre-built visualization formats (heatmaps, scatter plots etc.)00 Ratings8.01 Ratings
    Access Control and Security
    Comparison of Access Control and Security features of Hearsay, now part of Yext and iCharts
    Feature
    Hearsay, now part of Yext
    -
    Ratings
    iCharts
    8.7
    2 Ratings
    3% above category average
    Multi-User Support (named login)00 Ratings9.02 Ratings
    Role-Based Security Model00 Ratings8.02 Ratings
    Multiple Access Permission Levels (Create, Read, Delete)00 Ratings9.02 Ratings
    Mobile Capabilities
    Comparison of Mobile Capabilities features of Hearsay, now part of Yext and iCharts
    Feature
    Hearsay, now part of Yext
    -
    Ratings
    iCharts
    10.0
    2 Ratings
    25% above category average
    Responsive Design for Web Access00 Ratings10.01 Ratings
    Dashboard / Report / Visualization Interactivity on Mobile00 Ratings10.02 Ratings
    Best Alternatives
    Hearsay, now part of YextiCharts
    Small Businesses
    Simplify360
    Score7.8 out of 10
    Cyfe
    Score4 out of 10
    Medium-sized Companies
    Customer.io
    Score9.1 out of 10
    Qlik Cloud Analytics (Qlik Sense)
    Score8.1 out of 10
    Enterprises
    SAP Service Cloud
    Score8.5 out of 10
    Sisense
    Score6.9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Hearsay, now part of YextiCharts
    Likelihood to Recommend
    9.0
    (1 ratings)
    8.0
    (2 ratings)
    Usability
    9.0
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    9.0
    (1 ratings)
    -
    (0 ratings)
    Data Sharing and Collaboration
    -
    (0 ratings)
    5.0
    (1 ratings)
    Data Sources
    -
    (0 ratings)
    4.0
    (1 ratings)
    User Testimonials
    Hearsay, now part of YextiCharts
    Likelihood to Recommend
    Yext
    Apart from a few limitations, Hearsay Social is an excellent tool for managing your social media posts in one place. Its user-friendly interface allows you to analyze, track, schedule, and automate social media posts. This is a must in today's age. It saves a lot of stress and handwork and makes you efficient as it gives you tools to analyze the results of your posts in terms of reach, viewership, etc. Thereby helping you to formulate your social media strategy.
    Incentivized
    Read full review
    iCharts, Inc.
    The iCharts has suited our organization work as it has helped us a lot in our internal and external works. As we use iCharts for the internal team in representing the working reports and data of the business in an accurate manner. It helps in representing the presentation to the client to showcase our work and present him the data and work flow through the iCharts. As I don't found anything missing in this software.
    Read full review
    Pros
    Yext
    • Single dashboard of all your social media channels
    • Automation of posts
    • Scheduled posting as per design
    • Great for analytics & customer Interactions
    Incentivized
    Read full review
    iCharts, Inc.
    • Their new platform is easy to navigate
    • We had a dedicated support person to help set up searches and train in the use of iCharts
    • Separate Dashboards for each group
    Incentivized
    Read full review
    Cons
    Yext
    • Lacks ability for significant flexibility and customization
    • Mobile app sometimes does not save the posts that are edited
    • It does allow you to tag or hashtag any post.
    Incentivized
    Read full review
    iCharts, Inc.
    • The new platform has limitations on colors and sizing
    • iCharts seem to have closed its doors without notification and now we have a product with no support
    Incentivized
    Read full review
    Usability
    Yext
    If you wish to reduce stress of managing multiple social media handles from a single place, you can use Hearsay Social. Hearsay Social helps you analyze, automate, schedule posts and even give ideas for posts. Rather than multitasking, one would obliviously choose a single place to track your posts. It also fares greatly as compared to its competitors. It has a great interface. Very easy and simple to use.
    Incentivized
    Read full review
    iCharts, Inc.
    No answers on this topic
    Support Rating
    Yext
    1. Simple to Use. 2. User Friendly Interface 3. Great Features 4. Very Few Limitations. 5. Automates my Tasks
    Incentivized
    Read full review
    iCharts, Inc.
    No answers on this topic
    Alternatives Considered
    Yext
    Facebook Business Manager is also good however it has some limitations like it's very difficult to remove an ad account, we cannot schedule shared posts and the user interface is a bit complicated and not user-friendly. I like the user interface of Hearsay Social. I find it very simple and easy to use. Also, it has all the features that you might require in Social Media Management tool.
    Incentivized
    Read full review
    iCharts, Inc.
    I haven't experience any other alternative product of this.
    Read full review
    Return on Investment
    Yext
    • It has helped us save time in maintaining our social media handles
    • It gave us a lot of intelligent insights on our posts, thereby helping improve our marketing strategy to perform better every time
    • It helped us design our posts better based on inputs & design ideas based on our past posts
    Incentivized
    Read full review
    iCharts, Inc.
    No answers on this topic
    ScreenShots

    iCharts Screenshots

    Product screenshotProduct screenshot