TrustRadius: an HG Insights company

iCharts

Score8 out of 10

4 Reviews and Ratings

What is iCharts?

iCharts is a Business Intelligence and Analytics solution for NetSuite. With this solution, users can transform their NetSuite data into interactive, real-time analytics without leaving their NetSuite dashboard. iCharts includes drag-and-drop chart creation and best-practice templates.

The vendor’s value proposition is that iCharts accelerates an organization’s analytics strategy by empowering their team with the critical data-driven tools they need.

Categories & Use Cases

Media

1 / 2

Top Performing Features

  • Customizable dashboards

    Customizable dashboards are dashboards providing the builder some degree of control over the look and feel and display options.

    Category average: 8.3

  • Publish to Web

    Category average: 8.1

  • Responsive Design for Web Access

    Web design aimed at producing easy-to-read sites across a range of different devices.

    Category average: 7.7

Areas for Improvement

  • Report Formatting Templates

    Category average: 7.9

  • Pre-built visualization formats (heatmaps, scatter plots etc.)

    Pre-built visualization formats are canned visualization types that can be selected to visualize different kinds of data.

    Category average: 7.8

  • Role-Based Security Model

    Role-based access means that access to data is determined by job or position in the corporation.

    Category average: 8.3

The software will help you in growing your business and helps in achieving the business goal more faster through it.

Use Cases and Deployment Scope

We use iCharts in our organization to represent the graph chart for our weekly, monthly, and annual reports and showcase the profit and loss of the business analytics. We didn't face any problems while using the product as it's feasible for us to represent the data through graphs and charts.

Pros

  • It show Pie chart & Bar chart very clearly
  • It represents the graph and chart in very clear process which is easily understandable.
  • It represents the data in accurate manner

Cons

  • You should add more chart option in it so that people would have more options
  • There should be more color options so that each data can be classified separately

Return on Investment

  • It has helped us in converting our clients into a conversion
  • As it helped us in converting client easily by sharing the accurate data through charts.
  • It has helped us in boostIng our ROI

Is iCharts still alive and the best for NetSuite?

Pros

  • Their new platform is easy to navigate
  • We had a dedicated support person to help set up searches and train in the use of iCharts
  • Separate Dashboards for each group

Cons

  • The new platform has limitations on colors and sizing
  • iCharts seem to have closed its doors without notification and now we have a product with no support