TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Hearsay, now part of Yext

    Score8.9 out of 10
    N/AAfter the August 2024 acquisition, Hearsay Systems joined Yext, combining Yext's digital presence management with Hearsay's compliant customer engagement tools.N/A

    KEA

    Score8 out of 10
    N/AKEA is a talent management, corporate learning, and employee engagement solution. It personalizes user experience with the help of AI conversation engine and machine learning. According to the vendor, it is responsive, intelligent and track-able. KEA allows an employee to convert any document into ‘trackable’ training content. It uses AI and automation to create a smooth onboarding experience for customers. KEA platform empowers sales and customer support teams and improves their online training…N/A
    Pricing
    Hearsay, now part of YextKEA
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Hearsay, now part of YextKEA
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Best Alternatives
    Hearsay, now part of YextKEA
    Small Businesses
    Simplify360
    Score7.8 out of 10
    No answers on this topic
    Medium-sized Companies
    Customer.io
    Score9.1 out of 10
    No answers on this topic
    Enterprises
    SAP Service Cloud
    Score8.5 out of 10
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Hearsay, now part of YextKEA
    Likelihood to Recommend
    9.0
    (1 ratings)
    8.0
    (1 ratings)
    Usability
    9.0
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    9.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    Hearsay, now part of YextKEA
    Likelihood to Recommend
    Yext
    Apart from a few limitations, Hearsay Social is an excellent tool for managing your social media posts in one place. Its user-friendly interface allows you to analyze, track, schedule, and automate social media posts. This is a must in today's age. It saves a lot of stress and handwork and makes you efficient as it gives you tools to analyze the results of your posts in terms of reach, viewership, etc. Thereby helping you to formulate your social media strategy.
    Incentivized
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    Magic Software Inc.
    Decentralize course creation to speed up the creation process and maximize relevance. Our award-winning authoring tool comes with many rich editing possibilities Also te=.
    Incentivized
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    Pros
    Yext
    • Single dashboard of all your social media channels
    • Automation of posts
    • Scheduled posting as per design
    • Great for analytics & customer Interactions
    Incentivized
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    Magic Software Inc.
    • AI Based Training Creation
    • Training Activity Automation
    • Customer Onboarding
    Incentivized
    Read full review
    Cons
    Yext
    • Lacks ability for significant flexibility and customization
    • Mobile app sometimes does not save the posts that are edited
    • It does allow you to tag or hashtag any post.
    Incentivized
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    Magic Software Inc.
    • Transparent price quoting e.g on the website itself
    • Less complex workflow for creating trainings
    • Should Provide Certification Management
    Incentivized
    Read full review
    Usability
    Yext
    If you wish to reduce stress of managing multiple social media handles from a single place, you can use Hearsay Social. Hearsay Social helps you analyze, automate, schedule posts and even give ideas for posts. Rather than multitasking, one would obliviously choose a single place to track your posts. It also fares greatly as compared to its competitors. It has a great interface. Very easy and simple to use.
    Incentivized
    Read full review
    Magic Software Inc.
    No answers on this topic
    Support Rating
    Yext
    1. Simple to Use. 2. User Friendly Interface 3. Great Features 4. Very Few Limitations. 5. Automates my Tasks
    Incentivized
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    Magic Software Inc.
    No answers on this topic
    Alternatives Considered
    Yext
    Facebook Business Manager is also good however it has some limitations like it's very difficult to remove an ad account, we cannot schedule shared posts and the user interface is a bit complicated and not user-friendly. I like the user interface of Hearsay Social. I find it very simple and easy to use. Also, it has all the features that you might require in Social Media Management tool.
    Incentivized
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    Magic Software Inc.
    KEA does allow more grading features than its counterparts. As well as It's available on multiple platforms such as Desktop, Mobile as well as Browser. Moreover, it provides customized login functionality which makes it easy to add a new user. Features like these make KEA a good alternative to other Learning and development management applications.
    Incentivized
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    Return on Investment
    Yext
    • It has helped us save time in maintaining our social media handles
    • It gave us a lot of intelligent insights on our posts, thereby helping improve our marketing strategy to perform better every time
    • It helped us design our posts better based on inputs & design ideas based on our past posts
    Incentivized
    Read full review
    Magic Software Inc.
    • Flexibility and Independence while creating training modules.
    • Customer Leads have increased by 15 percent from last year.
    • Allows to create training modules which are closely aligned to business objectives.
    Incentivized
    Read full review
    ScreenShots

    KEA Screenshots

    Screenshot of Course libraryScreenshot of ChatbotScreenshot of Learner DashboardScreenshot of NotesScreenshot of Search FilterScreenshot of Side menu