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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Hearsay, now part of Yext

    Score8.9 out of 10
    N/AAfter the August 2024 acquisition, Hearsay Systems joined Yext, combining Yext's digital presence management with Hearsay's compliant customer engagement tools.N/A

    MaritzCX

    Score7 out of 10
    N/AN/AN/A
    Pricing
    Hearsay, now part of YextMaritzCX
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Hearsay, now part of YextMaritzCX
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Features
    Hearsay, now part of YextMaritzCX
    Survey Format & Appearance
    Comparison of Survey Format & Appearance features of Hearsay, now part of Yext and MaritzCX
    Feature
    Hearsay, now part of Yext
    -
    Ratings
    MaritzCX
    6.0
    1 Ratings
    29% below category average
    Survey templates00 Ratings7.01 Ratings
    Themes00 Ratings6.01 Ratings
    Custom logo/branding00 Ratings5.01 Ratings
    Survey Content
    Comparison of Survey Content features of Hearsay, now part of Yext and MaritzCX
    Feature
    Hearsay, now part of Yext
    -
    Ratings
    MaritzCX
    8.0
    1 Ratings
    6% below category average
    Changes to live survey00 Ratings6.01 Ratings
    Question design help00 Ratings9.01 Ratings
    Multiple question types00 Ratings9.01 Ratings
    Survey Logic
    Comparison of Survey Logic features of Hearsay, now part of Yext and MaritzCX
    Feature
    Hearsay, now part of Yext
    -
    Ratings
    MaritzCX
    7.0
    1 Ratings
    18% below category average
    Survey logic flexibility00 Ratings7.01 Ratings
    Survey Reporting & Analytics
    Comparison of Survey Reporting & Analytics features of Hearsay, now part of Yext and MaritzCX
    Feature
    Hearsay, now part of Yext
    -
    Ratings
    MaritzCX
    6.8
    1 Ratings
    18% below category average
    Response tracking00 Ratings8.01 Ratings
    Data export00 Ratings5.01 Ratings
    Standard reports00 Ratings8.01 Ratings
    Custom reports00 Ratings5.01 Ratings
    Analytics00 Ratings8.01 Ratings
    Survey Administration & Security
    Comparison of Survey Administration & Security features of Hearsay, now part of Yext and MaritzCX
    Feature
    Hearsay, now part of Yext
    -
    Ratings
    MaritzCX
    7.0
    1 Ratings
    21% below category average
    Access controls00 Ratings5.01 Ratings
    Compliance00 Ratings9.01 Ratings
    Survey Distribution
    Comparison of Survey Distribution features of Hearsay, now part of Yext and MaritzCX
    Feature
    Hearsay, now part of Yext
    -
    Ratings
    MaritzCX
    5.0
    1 Ratings
    47% below category average
    Respondent restrictions00 Ratings5.01 Ratings
    Best Alternatives
    Hearsay, now part of YextMaritzCX
    Small Businesses
    Simplify360
    Score7.8 out of 10
    Jotform
    Score8.5 out of 10
    Medium-sized Companies
    Customer.io
    Score9.1 out of 10
    Qualaroo
    Score7 out of 10
    Enterprises
    SAP Service Cloud
    Score8.5 out of 10
    QuestionPro
    Score9.2 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Hearsay, now part of YextMaritzCX
    Likelihood to Recommend
    9.0
    (1 ratings)
    8.0
    (1 ratings)
    Usability
    9.0
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    9.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    Hearsay, now part of YextMaritzCX
    Likelihood to Recommend
    Yext
    Apart from a few limitations, Hearsay Social is an excellent tool for managing your social media posts in one place. Its user-friendly interface allows you to analyze, track, schedule, and automate social media posts. This is a must in today's age. It saves a lot of stress and handwork and makes you efficient as it gives you tools to analyze the results of your posts in terms of reach, viewership, etc. Thereby helping you to formulate your social media strategy.
    Incentivized
    Read full review
    MaritzCX
    I think MaritzCX was a great option for internal and external surveys. I used it for feedback from clients who attended events. It gave me a clean report to show executive leadership about anything from venue, parking, food, and entertainment. It worked for event registration to save money using only one software. I used it for clients to sign up for events. Less of a clean report but works.
    Incentivized
    Read full review
    Pros
    Yext
    • Single dashboard of all your social media channels
    • Automation of posts
    • Scheduled posting as per design
    • Great for analytics & customer Interactions
    Incentivized
    Read full review
    MaritzCX
    • Easy to use format (not HTML coding knowledge required)
    • Detailed reports
    • Ability to save and re-use same themes and surveys
    Incentivized
    Read full review
    Cons
    Yext
    • Lacks ability for significant flexibility and customization
    • Mobile app sometimes does not save the posts that are edited
    • It does allow you to tag or hashtag any post.
    Incentivized
    Read full review
    MaritzCX
    • Ability to customize look of survey limited
    • Some reports in CSV were a mess to fix up
    • Support seemed limited
    Incentivized
    Read full review
    Usability
    Yext
    If you wish to reduce stress of managing multiple social media handles from a single place, you can use Hearsay Social. Hearsay Social helps you analyze, automate, schedule posts and even give ideas for posts. Rather than multitasking, one would obliviously choose a single place to track your posts. It also fares greatly as compared to its competitors. It has a great interface. Very easy and simple to use.
    Incentivized
    Read full review
    MaritzCX
    No answers on this topic
    Support Rating
    Yext
    1. Simple to Use. 2. User Friendly Interface 3. Great Features 4. Very Few Limitations. 5. Automates my Tasks
    Incentivized
    Read full review
    MaritzCX
    No answers on this topic
    Alternatives Considered
    Yext
    Facebook Business Manager is also good however it has some limitations like it's very difficult to remove an ad account, we cannot schedule shared posts and the user interface is a bit complicated and not user-friendly. I like the user interface of Hearsay Social. I find it very simple and easy to use. Also, it has all the features that you might require in Social Media Management tool.
    Incentivized
    Read full review
    MaritzCX
    MaritzCX was actually to only survey software I have used. No comparison to describe in this section
    Incentivized
    Read full review
    Return on Investment
    Yext
    • It has helped us save time in maintaining our social media handles
    • It gave us a lot of intelligent insights on our posts, thereby helping improve our marketing strategy to perform better every time
    • It helped us design our posts better based on inputs & design ideas based on our past posts
    Incentivized
    Read full review
    MaritzCX
    • Saved our department from needing to purchase additional event software
    • I was not responsible for actual purchase of MaritzCX
    Incentivized
    Read full review
    ScreenShots