Surveys and Event Registration
Kate Burk | TrustRadius Reviewer
April 05, 2017

Surveys and Event Registration

Score 8 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with MaritzCX

It is being used company wide at California Bank & Trust - an affiliate of Zions Bancorp. The uses of MaritzCX included internal and external surveys related to anything from event feedback/registration to human resources feedback/registration. It was also being used for event registration and business development opportunity registration within the marketing department.
  • Easy to use format (not HTML coding knowledge required)
  • Detailed reports
  • Ability to save and re-use same themes and surveys
  • Ability to customize look of survey limited
  • Some reports in CSV were a mess to fix up
  • Support seemed limited
  • Saved our department from needing to purchase additional event software
  • I was not responsible for actual purchase of MaritzCX
MaritzCX was actually to only survey software I have used. No comparison to describe in this section.
  • Employee Surveys
  • Customer Surveys
I think MaritzCX was a great option for internal and external surveys. I used it for feedback from clients who attended events. It gave me a clean report to show executive leadership about anything from venue, parking, food, and entertainment.

It worked for event registration to save money using only one software. I used it for clients to sign up for events. Less of a clean report but works.

MaritzCX Feature Ratings

Survey templates
7
Themes
6
Custom logo/branding
5
Changes to live survey
6
Question design help
9
Multiple question types
9
Survey logic flexibility
7
Response tracking
8
Data export
5
Standard reports
8
Custom reports
5
Analytics
8
Respondent restrictions
5
Access controls
5
Compliance
9