TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Hearsay, now part of Yext

    Score8.9 out of 10
    N/AAfter the August 2024 acquisition, Hearsay Systems joined Yext, combining Yext's digital presence management with Hearsay's compliant customer engagement tools.N/A

    Microsoft Edge

    Score8 out of 10
    N/AMicrosoft's web browser, available for Windows, Mac, Linux and mobile.

    $1

    Pricing
    Hearsay, now part of YextMicrosoft Edge
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Hearsay, now part of YextMicrosoft Edge
    Free Trial
    NoNo
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    Hearsay, now part of YextMicrosoft Edge
    Considered Both Products
    Yext
    No answer on this topic
    Microsoft
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    100%
    Would buy again
    10 Answers
    Delivers good value for the price
    No answers on this topic
    100%
    Delivers good value for the price
    10 Answers
    Happy with the feature set
    No answers on this topic
    100%
    Happy with the feature set
    10 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    100%
    Lived up to sales and marketing promises
    7 Answers
    Implementation went as expected
    No answers on this topic
    100%
    Implementation went as expected
    7 Answers
    Best Alternatives
    Hearsay, now part of YextMicrosoft Edge
    Small Businesses
    Simplify360
    Score7.8 out of 10
    No answers on this topic
    Medium-sized Companies
    Customer.io
    Score9.1 out of 10
    No answers on this topic
    Enterprises
    SAP Service Cloud
    Score8.5 out of 10
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Hearsay, now part of YextMicrosoft Edge
    Likelihood to Recommend
    9.0
    (1 ratings)
    8.8
    (10 ratings)
    Usability
    9.0
    (1 ratings)
    8.9
    (8 ratings)
    Support Rating
    9.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    Hearsay, now part of YextMicrosoft Edge
    Likelihood to Recommend
    Yext
    Apart from a few limitations, Hearsay Social is an excellent tool for managing your social media posts in one place. Its user-friendly interface allows you to analyze, track, schedule, and automate social media posts. This is a must in today's age. It saves a lot of stress and handwork and makes you efficient as it gives you tools to analyze the results of your posts in terms of reach, viewership, etc. Thereby helping you to formulate your social media strategy.
    Incentivized
    Read full review
    Microsoft
    I have found Microsoft Edge to be well suited for most work-related scenarios that occur during a typical workday. I am able to access benefit vendor websites and HCM resources. Shared files in Office 365 are accessible through Microsoft Edge. I view webinars in Microsoft Edge because it is relatively easy to group webinar handouts into tab groups.
    Incentivized
    Read full review
    Pros
    Yext
    • Single dashboard of all your social media channels
    • Automation of posts
    • Scheduled posting as per design
    • Great for analytics & customer Interactions
    Incentivized
    Read full review
    Microsoft
    • Returning relevant information via search
    • Managing search results with excellent tab management features
    • Continuous improvement and innovation with regular updates and new features.
    Incentivized
    Read full review
    Cons
    Yext
    • Lacks ability for significant flexibility and customization
    • Mobile app sometimes does not save the posts that are edited
    • It does allow you to tag or hashtag any post.
    Incentivized
    Read full review
    Microsoft
    • Microsoft Edge could definitely work on it's development in regard to mobile compatibility.
    • Microsoft Edge is unable to have cross-device access on Chromebooks OS.
    • Microsoft Edge's extension availability falls very short compared to other browser's offerings.
    Incentivized
    Read full review
    Usability
    Yext
    If you wish to reduce stress of managing multiple social media handles from a single place, you can use Hearsay Social. Hearsay Social helps you analyze, automate, schedule posts and even give ideas for posts. Rather than multitasking, one would obliviously choose a single place to track your posts. It also fares greatly as compared to its competitors. It has a great interface. Very easy and simple to use.
    Incentivized
    Read full review
    Microsoft
    I use Edge daily - all day. I typically have 2 Edges open on two different screens as well. While Edge and Chrome are both built on the Chromium platform, Edge completely beas out Chrome regarding security, usability, and functionality.
    Incentivized
    Read full review
    Support Rating
    Yext
    1. Simple to Use. 2. User Friendly Interface 3. Great Features 4. Very Few Limitations. 5. Automates my Tasks
    Incentivized
    Read full review
    Microsoft
    No answers on this topic
    Alternatives Considered
    Yext
    Facebook Business Manager is also good however it has some limitations like it's very difficult to remove an ad account, we cannot schedule shared posts and the user interface is a bit complicated and not user-friendly. I like the user interface of Hearsay Social. I find it very simple and easy to use. Also, it has all the features that you might require in Social Media Management tool.
    Incentivized
    Read full review
    Microsoft
    Microsoft Edge is bundled with both of my laptops, but I have no reason to get rid of either. Opera, when I used it, was a bit clunky, and frankly a little bare-bones for my liking. Firefox is an equal for Microsoft Edge, but has an issue with stability on my personal laptop. After working around those issues for a couple of years, I wound up moving to Microsoft Edge, and have had no performance or connection issues since.
    Incentivized
    Read full review
    Return on Investment
    Yext
    • It has helped us save time in maintaining our social media handles
    • It gave us a lot of intelligent insights on our posts, thereby helping improve our marketing strategy to perform better every time
    • It helped us design our posts better based on inputs & design ideas based on our past posts
    Incentivized
    Read full review
    Microsoft
    • Due to its natural & super humanic responces made me so effecient to work confidently for my organization & personal use.
    • Instilling confidence in my capabilities to carryout effecient & seamless work
    Incentivized
    Read full review
    ScreenShots