Hearsay, now part of Yext vs. Mindmatrix Bridge

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Hearsay, now part of Yext
Score 8.9 out of 10
N/A
After the August 2024 acquisition, Hearsay Systems joined Yext, combining Yext's digital presence management with Hearsay's compliant customer engagement tools.N/A
Mindmatrix Bridge
Score 6.0 out of 10
Enterprise companies (1,001+ employees)
Mindmatrix is a marketing automation platform encompassing asset management, marketing automation, sales enablement and channel marketing automation functionality.
$499
per month
Pricing
Hearsay, now part of YextMindmatrix Bridge
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Hearsay, now part of YextMindmatrix Bridge
Free Trial
NoYes
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsNo Cost POC environment which provides the ability to validate key business requirements prior to making a buying decision. Pay for what's consume with Mindmatrix's "Active Pricing" model All Mindmatrix products include unlimited marketing and sales support with the Bridge channel partner marketing software.
More Pricing Information
Community Pulse
Hearsay, now part of YextMindmatrix Bridge
Features
Hearsay, now part of YextMindmatrix Bridge
Reporting & Analytics
Comparison of Reporting & Analytics features of Product A and Product B
Hearsay, now part of Yext
-
Ratings
Mindmatrix Bridge
5.0
1 Ratings
34% below category average
Dashboards00 Ratings5.51 Ratings
Standard reports00 Ratings4.51 Ratings
Best Alternatives
Hearsay, now part of YextMindmatrix Bridge
Small Businesses
Simplify360
Simplify360
Score 7.8 out of 10

No answers on this topic

Medium-sized Companies
Dialpad Support
Dialpad Support
Score 9.1 out of 10

No answers on this topic

Enterprises
Verint Community
Verint Community
Score 9.9 out of 10

No answers on this topic

All AlternativesView all alternativesView all alternatives
User Ratings
Hearsay, now part of YextMindmatrix Bridge
Likelihood to Recommend
9.0
(1 ratings)
1.8
(1 ratings)
Likelihood to Renew
-
(0 ratings)
1.0
(1 ratings)
Usability
9.0
(1 ratings)
-
(0 ratings)
Support Rating
9.0
(1 ratings)
-
(0 ratings)
User Testimonials
Hearsay, now part of YextMindmatrix Bridge
Likelihood to Recommend
Yext
Apart from a few limitations, Hearsay Social is an excellent tool for managing your social media posts in one place. Its user-friendly interface allows you to analyze, track, schedule, and automate social media posts. This is a must in today's age. It saves a lot of stress and handwork and makes you efficient as it gives you tools to analyze the results of your posts in terms of reach, viewership, etc. Thereby helping you to formulate your social media strategy.
Read full review
Mindmatrix
I would only recommend Mindmatrix as a short term solution for companies that want to take advantage of the ready made drip campaigns for their vertical.
Read full review
Pros
Yext
  • Single dashboard of all your social media channels
  • Automation of posts
  • Scheduled posting as per design
  • Great for analytics & customer Interactions
Read full review
Mindmatrix
  • Drip campaigns ready to go for several Industries
Read full review
Cons
Yext
  • Lacks ability for significant flexibility and customization
  • Mobile app sometimes does not save the posts that are edited
  • It does allow you to tag or hashtag any post.
Read full review
Mindmatrix
  • Navigation is confusing, not intuitive.
  • Creating and changing users must be done by a ticketing request.
  • Horrific support, all email and overseas, rarely talk to anyone.
  • There are issues in practically every area. There are inconsistencies with sharing of contacts, sharing of client and CRM data. For example, only the owner of the campaign can see reports on that particular campaign. There are sharing inconsistencies throughout the entire program that just do not make sense.
  • There is also an unusually high amount of undelivered mail, and a very high SPAM occurrence. Much higher than our backup, MailChimp for example.
Read full review
Likelihood to Renew
Yext
No answers on this topic
Mindmatrix
There are a lot of bugs and poor design in this product.
Read full review
Usability
Yext
If you wish to reduce stress of managing multiple social media handles from a single place, you can use Hearsay Social. Hearsay Social helps you analyze, automate, schedule posts and even give ideas for posts. Rather than multitasking, one would obliviously choose a single place to track your posts. It also fares greatly as compared to its competitors. It has a great interface. Very easy and simple to use.
Read full review
Mindmatrix
No answers on this topic
Support Rating
Yext
1. Simple to Use. 2. User Friendly Interface 3. Great Features 4. Very Few Limitations. 5. Automates my Tasks
Read full review
Mindmatrix
No answers on this topic
Alternatives Considered
Yext
Facebook Business Manager is also good however it has some limitations like it's very difficult to remove an ad account, we cannot schedule shared posts and the user interface is a bit complicated and not user-friendly. I like the user interface of Hearsay Social. I find it very simple and easy to use. Also, it has all the features that you might require in Social Media Management tool.
Read full review
Mindmatrix
I selected Mindmatrix solely based on the content they had available for our vertical.
Read full review
Return on Investment
Yext
  • It has helped us save time in maintaining our social media handles
  • It gave us a lot of intelligent insights on our posts, thereby helping improve our marketing strategy to perform better every time
  • It helped us design our posts better based on inputs & design ideas based on our past posts
Read full review
Mindmatrix
  • Drip campaigns can be started right away because there are prebuilt templates for our vertical.
Read full review
ScreenShots

Mindmatrix Bridge Screenshots

Screenshot of Partner Relationship ManagementScreenshot of Partner marketingScreenshot of Partner PortalScreenshot of Partner Locator