TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Hearsay, now part of Yext

    Score8.9 out of 10
    N/AAfter the August 2024 acquisition, Hearsay Systems joined Yext, combining Yext's digital presence management with Hearsay's compliant customer engagement tools.N/A

    Onro

    Score8.3 out of 10
    N/AOnro is Courier Software designed to help courier companies, delivery service providers, last-mile logistics businesses, e-commerce delivery companies, distributors, fulfillment providers, and enterprise logistics services automate and scale their operations through a unified system. Onro brings together automation and delivery management in one connected courier management system built for modern logistics. It helps businesses manage the delivery process, including orders, dispatching,…

    $239

    per month

    Pricing
    Hearsay, now part of YextOnro
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Hearsay, now part of YextOnro
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details—There is an Enterprise plan that is designed for growing and large-scale courier and logistics companies that require advanced automation and customization. It includes everything in the Business plan along with enterprise capabilities built for complex delivery environments and high-volume operations. Enterprise features include Onro AI Agents working alongside logistics teams 24/7, Automated Route Planning, Advanced Route Optimization, Multi-Warehouse management, Scanner App support, Custom Fields, Call Masking, Custom Domains, and Driver Sign-Up capabilities. The plan also provides white-label solutions including White-label Customer Portal, White-label Customer App, White-label Driver App, and White-label B2B Invoicing for businesses that want a fully branded delivery experience.
    More Pricing Information
    Best Alternatives
    Hearsay, now part of YextOnro
    Small Businesses
    Simplify360
    Score7.8 out of 10
    No answers on this topic
    Medium-sized Companies
    Customer.io
    Score9.1 out of 10
    No answers on this topic
    Enterprises
    SAP Service Cloud
    Score8.5 out of 10
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Hearsay, now part of YextOnro
    Likelihood to Recommend
    9.0
    (1 ratings)
    6.0
    (1 ratings)
    Usability
    9.0
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    9.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    Hearsay, now part of YextOnro
    Likelihood to Recommend
    Yext
    Apart from a few limitations, Hearsay Social is an excellent tool for managing your social media posts in one place. Its user-friendly interface allows you to analyze, track, schedule, and automate social media posts. This is a must in today's age. It saves a lot of stress and handwork and makes you efficient as it gives you tools to analyze the results of your posts in terms of reach, viewership, etc. Thereby helping you to formulate your social media strategy.
    Incentivized
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    Onro
    Onro offers you features that are very efficient for delivery management streamless operation. Great platform for boosting your business if you are hungry for on-demand delivery great customer support. It normally does not malfunction and offers you the feature of receiving, updating, and tracking orders and sharing at the same time with anyone.
    Incentivized
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    Pros
    Yext
    • Single dashboard of all your social media channels
    • Automation of posts
    • Scheduled posting as per design
    • Great for analytics & customer Interactions
    Incentivized
    Read full review
    Onro
    • Dispatching and design.
    • Managing orders.
    • Receiving orders.
    • Delivery management.
    Incentivized
    Read full review
    Cons
    Yext
    • Lacks ability for significant flexibility and customization
    • Mobile app sometimes does not save the posts that are edited
    • It does allow you to tag or hashtag any post.
    Incentivized
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    Onro
    • User interface.
    • Route optimization.
    • Color theme.
    Incentivized
    Read full review
    Usability
    Yext
    If you wish to reduce stress of managing multiple social media handles from a single place, you can use Hearsay Social. Hearsay Social helps you analyze, automate, schedule posts and even give ideas for posts. Rather than multitasking, one would obliviously choose a single place to track your posts. It also fares greatly as compared to its competitors. It has a great interface. Very easy and simple to use.
    Incentivized
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    Onro
    No answers on this topic
    Support Rating
    Yext
    1. Simple to Use. 2. User Friendly Interface 3. Great Features 4. Very Few Limitations. 5. Automates my Tasks
    Incentivized
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    Onro
    No answers on this topic
    Alternatives Considered
    Yext
    Facebook Business Manager is also good however it has some limitations like it's very difficult to remove an ad account, we cannot schedule shared posts and the user interface is a bit complicated and not user-friendly. I like the user interface of Hearsay Social. I find it very simple and easy to use. Also, it has all the features that you might require in Social Media Management tool.
    Incentivized
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    Onro
    Tookan is highly-priced. The customer support of mentioned software is not up to mark. The user interface and support staff are not very cooperative.
    Incentivized
    Read full review
    Return on Investment
    Yext
    • It has helped us save time in maintaining our social media handles
    • It gave us a lot of intelligent insights on our posts, thereby helping improve our marketing strategy to perform better every time
    • It helped us design our posts better based on inputs & design ideas based on our past posts
    Incentivized
    Read full review
    Onro
    • Boost business.
    • Not highly priced.
    • Communication between staff and riders becomes easy.
    Incentivized
    Read full review
    ScreenShots

    Onro Screenshots

    Screenshot of Onro AI Agents.Screenshot of Onro Dispatcher Panel.Screenshot of Onro Driver App.Screenshot of Onro Customer Apps.Screenshot of Onro Scanner App.Screenshot of Onro Shopify App.