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Hearsay, now part of Yext vs. Optimizely Personalization

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Hearsay, now part of Yext

    Score8.9 out of 10
    N/AAfter the August 2024 acquisition, Hearsay Systems joined Yext, combining Yext's digital presence management with Hearsay's compliant customer engagement tools.N/A

    Optimizely Personalization

    Score7.7 out of 10
    N/AOptimizely Personalization helps marketers optimize digital experiences that drive conversions and customer loyalty. Used to plan and collaborate on personalization programs of any size or scale, Personalization delivers flicker-free 1:1 experiences and measures impact against the metrics that matter.N/A
    Pricing
    Hearsay, now part of YextOptimizely Personalization
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Hearsay, now part of YextOptimizely Personalization
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeOptional
    Additional Details——
    More Pricing Information
    Best Alternatives
    Hearsay, now part of YextOptimizely Personalization
    Small Businesses
    Simplify360
    Score7.8 out of 10
    No answers on this topic
    Medium-sized Companies
    Customer.io
    Score9.1 out of 10
    No answers on this topic
    Enterprises
    SAP Service Cloud
    Score8.5 out of 10
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    All AlternativesView all alternativesView all alternatives
    User Ratings
    Hearsay, now part of YextOptimizely Personalization
    Likelihood to Recommend
    9.0
    (1 ratings)
    7.0
    (1 ratings)
    Usability
    9.0
    (1 ratings)
    7.0
    (1 ratings)
    Support Rating
    9.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    Hearsay, now part of YextOptimizely Personalization
    Likelihood to Recommend
    Yext
    Apart from a few limitations, Hearsay Social is an excellent tool for managing your social media posts in one place. Its user-friendly interface allows you to analyze, track, schedule, and automate social media posts. This is a must in today's age. It saves a lot of stress and handwork and makes you efficient as it gives you tools to analyze the results of your posts in terms of reach, viewership, etc. Thereby helping you to formulate your social media strategy.
    Incentivized
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    Optimizely
    less appropriate for highly regulated industries where concerns around data privacy and the need for extensive security configurations may limit its effectiveness and delay deployment.
    Incentivized
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    Pros
    Yext
    • Single dashboard of all your social media channels
    • Automation of posts
    • Scheduled posting as per design
    • Great for analytics & customer Interactions
    Incentivized
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    Optimizely
    • AI-Driven Recommendations and Targeting
    • Behavioral Targeting and Segmentation
    • Experimentation and Testing within Personalization Campaigns
    Incentivized
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    Cons
    Yext
    • Lacks ability for significant flexibility and customization
    • Mobile app sometimes does not save the posts that are edited
    • It does allow you to tag or hashtag any post.
    Incentivized
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    Optimizely
    • Limited OOTB Integrations
    • Scalability with advanced features
    • Complecity in setup
    Incentivized
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    Usability
    Yext
    If you wish to reduce stress of managing multiple social media handles from a single place, you can use Hearsay Social. Hearsay Social helps you analyze, automate, schedule posts and even give ideas for posts. Rather than multitasking, one would obliviously choose a single place to track your posts. It also fares greatly as compared to its competitors. It has a great interface. Very easy and simple to use.
    Incentivized
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    Optimizely
    it's a robust tool that is capable of handling most user needs
    Incentivized
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    Support Rating
    Yext
    1. Simple to Use. 2. User Friendly Interface 3. Great Features 4. Very Few Limitations. 5. Automates my Tasks
    Incentivized
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    Optimizely
    No answers on this topic
    Alternatives Considered
    Yext
    Facebook Business Manager is also good however it has some limitations like it's very difficult to remove an ad account, we cannot schedule shared posts and the user interface is a bit complicated and not user-friendly. I like the user interface of Hearsay Social. I find it very simple and easy to use. Also, it has all the features that you might require in Social Media Management tool.
    Incentivized
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    Optimizely
    features and AI capabilities
    Incentivized
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    Return on Investment
    Yext
    • It has helped us save time in maintaining our social media handles
    • It gave us a lot of intelligent insights on our posts, thereby helping improve our marketing strategy to perform better every time
    • It helped us design our posts better based on inputs & design ideas based on our past posts
    Incentivized
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    Optimizely
    • increased conversion rate
    • improvedcustoemr retention
    • faster experimentation
    Incentivized
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    ScreenShots

    Optimizely Personalization Screenshots

    Screenshot of Collaboration: The place to manage and collaborate on personalization campaigns. Programs can be orchcestrated from the calendar view, and ideas can be captured from anywhere in the organization.Screenshot of Visual Editor: Create simple or advanced website changes fast without writing a line of code with our AI Development Agent.Screenshot of Personalization Campaign Results: These measure the effectiveness of personalization efforts, offering a breakdown of each experience, key metrics, and a measure of how well these personalized experiences perform compared to the standard experience.Screenshot of Contextual Multi-arm Bandits: AI-powered 1:1 personalization that serves the most relevant experience to each individual, increasing engagement and conversion rates.Screenshot of Experience Templates: Pre-build templates to personalize for your audience segments, like count-down timers, banners, exit intent pop-ups, ect. Making it easy for any team member to create on-brand experience for your personalized campaigns.