TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Hearsay, now part of Yext

    Score8.9 out of 10
    N/AAfter the August 2024 acquisition, Hearsay Systems joined Yext, combining Yext's digital presence management with Hearsay's compliant customer engagement tools.N/A

    Respondent.io

    Score8.4 out of 10
    N/ARespondent.io is a marketplace for sourcing business professionals for in-depth research interviews, or used to recruit B2B and B2C research participants for studies, as well as screen, schedule & pay research participants.

    $39

    per B2C credit

    Pricing
    Hearsay, now part of YextRespondent.io
    Editions & Modules
    No answers on this topic
    Pay As You Go - B2C
    $39
    billed at completed research per B2C credit
    Pay As You Go - B2B
    $65
    billed at research completion per B2B credit
    Basic - B2C
    $1,980
    per year 60 B2C credits per year
    Basic - B2B
    $3,300
    per year 60 B2B credits per year
    Advanced - B2C
    $3,600
    per year 150 B2C credits per year
    Advanced - B2B
    $6,000
    per year 150 B2B credits per year
    Offerings
    Pricing Offerings
    Hearsay, now part of YextRespondent.io
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Features
    Hearsay, now part of YextRespondent.io
    Market Research
    Comparison of Market Research features of Hearsay, now part of Yext and Respondent.io
    Feature
    Hearsay, now part of Yext
    -
    Ratings
    Respondent.io
    9.0
    1 Ratings
    25% above category average
    Consumer Feedback00 Ratings9.01 Ratings
    Best Alternatives
    Hearsay, now part of YextRespondent.io
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    Simplify360
    Score7.8 out of 10
    Qualtrics
    Score7.8 out of 10
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    Customer.io
    Score9.1 out of 10
    Qualtrics
    Score7.8 out of 10
    Enterprises
    SAP Service Cloud
    Score8.5 out of 10
    Qualtrics
    Score7.8 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Hearsay, now part of YextRespondent.io
    Likelihood to Recommend
    9.0
    (1 ratings)
    8.0
    (1 ratings)
    Usability
    9.0
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    9.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    Hearsay, now part of YextRespondent.io
    Likelihood to Recommend
    Yext
    Apart from a few limitations, Hearsay Social is an excellent tool for managing your social media posts in one place. Its user-friendly interface allows you to analyze, track, schedule, and automate social media posts. This is a must in today's age. It saves a lot of stress and handwork and makes you efficient as it gives you tools to analyze the results of your posts in terms of reach, viewership, etc. Thereby helping you to formulate your social media strategy.
    Incentivized
    Read full review
    Respondent Inc
    It is great for participant recruitment on go-pay basis. Perfect for smaller companies and UX teams. but larger companies and teams might want to look into other solutions that could be used at scale
    Incentivized
    Read full review
    Pros
    Yext
    • Single dashboard of all your social media channels
    • Automation of posts
    • Scheduled posting as per design
    • Great for analytics & customer Interactions
    Incentivized
    Read full review
    Respondent Inc
    • Recruitment
    • Option to cherry pick participants
    • Easy to use
    Incentivized
    Read full review
    Cons
    Yext
    • Lacks ability for significant flexibility and customization
    • Mobile app sometimes does not save the posts that are edited
    • It does allow you to tag or hashtag any post.
    Incentivized
    Read full review
    Respondent Inc
    • Adding customer meeting links
    • custom consent
    Incentivized
    Read full review
    Usability
    Yext
    If you wish to reduce stress of managing multiple social media handles from a single place, you can use Hearsay Social. Hearsay Social helps you analyze, automate, schedule posts and even give ideas for posts. Rather than multitasking, one would obliviously choose a single place to track your posts. It also fares greatly as compared to its competitors. It has a great interface. Very easy and simple to use.
    Incentivized
    Read full review
    Respondent Inc
    No answers on this topic
    Support Rating
    Yext
    1. Simple to Use. 2. User Friendly Interface 3. Great Features 4. Very Few Limitations. 5. Automates my Tasks
    Incentivized
    Read full review
    Respondent Inc
    No answers on this topic
    Alternatives Considered
    Yext
    Facebook Business Manager is also good however it has some limitations like it's very difficult to remove an ad account, we cannot schedule shared posts and the user interface is a bit complicated and not user-friendly. I like the user interface of Hearsay Social. I find it very simple and easy to use. Also, it has all the features that you might require in Social Media Management tool.
    Incentivized
    Read full review
    Respondent Inc
    We use Respondent.io as a supplementary tool on a go-pay basis. It offers us another channel to recruit participants to explore different financial topics.
    Incentivized
    Read full review
    Return on Investment
    Yext
    • It has helped us save time in maintaining our social media handles
    • It gave us a lot of intelligent insights on our posts, thereby helping improve our marketing strategy to perform better every time
    • It helped us design our posts better based on inputs & design ideas based on our past posts
    Incentivized
    Read full review
    Respondent Inc
    • Time to market
    • Better user experience
    • Product market fit
    Incentivized
    Read full review
    ScreenShots