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Hearsay, now part of Yext vs. servicePath™ CPQ+

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Hearsay, now part of Yext

    Score8.9 out of 10
    N/AAfter the August 2024 acquisition, Hearsay Systems joined Yext, combining Yext's digital presence management with Hearsay's compliant customer engagement tools.N/A

    servicePath™ CPQ+

    Score9.1 out of 10
    Mid-Size Companies (51-1,000 employees)
    servicePath™ CPQ+ is an enterprise CPQ and revenue lifecycle platform built specifically for mid-to-large technology service providers, including MSPs, SaaS, Field Services, Financial Services, and XaaS organizations. Unlike product-centric CPQ tools, servicePath™ CPQ+ is designed for complexity. It helps enterprises manage multi-region catalogs, hybrid pricing models, dynamic service bundles, and margin-sensitive deals in a low-code interface with agentic AI…N/A
    Pricing
    Hearsay, now part of YextservicePath™ CPQ+
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Hearsay, now part of YextservicePath™ CPQ+
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Features
    Hearsay, now part of YextservicePath™ CPQ+
    CPQ
    Comparison of CPQ features of Hearsay, now part of Yext and servicePath™ CPQ+
    Feature
    Hearsay, now part of Yext
    -
    Ratings
    servicePath™ CPQ+
    8.2
    1 Ratings
    6% below category average
    Quote sharing/sending00 Ratings7.31 Ratings
    Product configuration00 Ratings9.11 Ratings
    Configuration options00 Ratings9.11 Ratings
    Pricing rules00 Ratings9.11 Ratings
    Price adjustment00 Ratings9.11 Ratings
    Purchase history and open contracts00 Ratings7.31 Ratings
    Guided selling/Sales portal00 Ratings8.21 Ratings
    CPQ reporting & analytics00 Ratings7.31 Ratings
    CPQ-CRM integration00 Ratings9.11 Ratings
    Attachments to quotes00 Ratings7.31 Ratings
    Order capturing00 Ratings7.31 Ratings
    Best Alternatives
    Hearsay, now part of YextservicePath™ CPQ+
    Small Businesses
    Simplify360
    Score7.8 out of 10
    QuoteWerks
    Score9.8 out of 10
    Medium-sized Companies
    Customer.io
    Score9.1 out of 10
    QuoteWerks
    Score9.8 out of 10
    Enterprises
    SAP Service Cloud
    Score8.5 out of 10
    Agentforce Revenue Management
    Score8.6 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Hearsay, now part of YextservicePath™ CPQ+
    Likelihood to Recommend
    9.0
    (1 ratings)
    9.1
    (1 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    9.1
    (1 ratings)
    Usability
    9.0
    (1 ratings)
    8.2
    (1 ratings)
    Support Rating
    9.0
    (1 ratings)
    9.1
    (1 ratings)
    User Testimonials
    Hearsay, now part of YextservicePath™ CPQ+
    Likelihood to Recommend
    Yext
    Apart from a few limitations, Hearsay Social is an excellent tool for managing your social media posts in one place. Its user-friendly interface allows you to analyze, track, schedule, and automate social media posts. This is a must in today's age. It saves a lot of stress and handwork and makes you efficient as it gives you tools to analyze the results of your posts in terms of reach, viewership, etc. Thereby helping you to formulate your social media strategy.
    Incentivized
    Read full review
    servicePath Inc.
    Very well suited to technology and technology service provider businesses. Very much best in its class for those focused on more than just vendor product resale.
    Read full review
    Pros
    Yext
    • Single dashboard of all your social media channels
    • Automation of posts
    • Scheduled posting as per design
    • Great for analytics & customer Interactions
    Incentivized
    Read full review
    servicePath Inc.
    • Complex configured products and guided selling.
    • Ease of use and setup.
    • Simplification of the complex.
    • Integrations that enable technology companies to sell effectively.
    Read full review
    Cons
    Yext
    • Lacks ability for significant flexibility and customization
    • Mobile app sometimes does not save the posts that are edited
    • It does allow you to tag or hashtag any post.
    Incentivized
    Read full review
    servicePath Inc.
    • Seamless e-signature for order processing and records closure.
    • Support for evergreen contracts.
    • Offer for SME businesses.
    Read full review
    Likelihood to Renew
    Yext
    No answers on this topic
    servicePath Inc.
    Quality solution built for our needs.
    Read full review
    Usability
    Yext
    If you wish to reduce stress of managing multiple social media handles from a single place, you can use Hearsay Social. Hearsay Social helps you analyze, automate, schedule posts and even give ideas for posts. Rather than multitasking, one would obliviously choose a single place to track your posts. It also fares greatly as compared to its competitors. It has a great interface. Very easy and simple to use.
    Incentivized
    Read full review
    servicePath Inc.
    Very good usability just needs more documentation for new features.
    Read full review
    Support Rating
    Yext
    1. Simple to Use. 2. User Friendly Interface 3. Great Features 4. Very Few Limitations. 5. Automates my Tasks
    Incentivized
    Read full review
    servicePath Inc.
    A quality team who know their product and the industry they operate in.
    Read full review
    Alternatives Considered
    Yext
    Facebook Business Manager is also good however it has some limitations like it's very difficult to remove an ad account, we cannot schedule shared posts and the user interface is a bit complicated and not user-friendly. I like the user interface of Hearsay Social. I find it very simple and easy to use. Also, it has all the features that you might require in Social Media Management tool.
    Incentivized
    Read full review
    servicePath Inc.
    ServicePath stood out from the rest due to: a) Product management including cost modeling, through CPQ, and client lifecycle management capability. b) Easy of use and simplification of complex scenarios. c) Easy to use, very capable, no code configured, and guided products.
    Read full review
    Return on Investment
    Yext
    • It has helped us save time in maintaining our social media handles
    • It gave us a lot of intelligent insights on our posts, thereby helping improve our marketing strategy to perform better every time
    • It helped us design our posts better based on inputs & design ideas based on our past posts
    Incentivized
    Read full review
    servicePath Inc.
    • Positive impact on ROI: previous spreadsheet system was at a dead end.
    • Enabled new starters to be more productive early on.
    • Opened up the solution to improved commercial client lifecycle management.
    • Reduced errors and omissions.
    Read full review
    ScreenShots

    servicePath™ CPQ+ Screenshots

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