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servicePath™ CPQ+

Score9.1 out of 10

1 Reviews and Ratings

What is servicePath™ CPQ+?

servicePath™ CPQ+ is an enterprise CPQ and revenue lifecycle platform built specifically for mid-to-large technology service providers, including MSPs, SaaS, Field Services, Financial Services, and XaaS organizations.

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Categories & Use Cases

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servicePath™ CPQ+
servicePath™ CPQ+
servicePath™ CPQ+
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servicePath™ CPQ+

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Top Performing Features

  • Product configuration

    Allows users to configure products and services by selecting bundles, constraints, options, preferences, etc.

    Category average: 9.2

  • Configuration options

    Supports a robust, comprehensive level of detail around configuration options, including product features, services, quantity, etc. Options take into account availability and compatibility of selections.

    Category average: 9.1

  • Pricing rules

    Determines price based on rules and hierarchies. Rules may consider customer demographics, availability, and/or product configuration.

    Category average: 8.5

Areas for Improvement

  • CPQ reporting & analytics

    Users can report on and analyze CPQ processes. Metrics may include quoting cycle time, proposal acceptance rates, revenue, etc.

    Category average: 7.6

  • Attachments to quotes

    PDFs, contracts, videos, etc can be attached to quotes and/or proposals.

    Category average: 8.9

  • Order capturing

    Allows the capture of orders of complex services and across multiple customer interaction channels such as - direct sales, contact center, point-of-sales, resellers, and customer self-service.

    Category average: 8.9

servicePath CPQ+: the solution for technology and complex service providers

Pros

  • Complex configured products and guided selling.
  • Ease of use and setup.
  • Simplification of the complex.
  • Integrations that enable technology companies to sell effectively.

Cons

  • Seamless e-signature for order processing and records closure.
  • Support for evergreen contracts.
  • Offer for SME businesses.

Return on Investment

  • Positive impact on ROI: previous spreadsheet system was at a dead end.
  • Enabled new starters to be more productive early on.
  • Opened up the solution to improved commercial client lifecycle management.
  • Reduced errors and omissions.

Usability

Other Software Used

Zoho Sprints