TrustRadius: an HG Insights company

Hearsay, now part of Yext vs. SiliconExpert

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Hearsay, now part of Yext

    Score8.9 out of 10
    N/AAfter the August 2024 acquisition, Hearsay Systems joined Yext, combining Yext's digital presence management with Hearsay's compliant customer engagement tools.N/A

    SiliconExpert

    Score8.3 out of 10
    N/ASiliconExpert Technologies headquartered in Cambridge offers a bill of materials management suite, providing part search, and product cost management.N/A
    Pricing
    Hearsay, now part of YextSiliconExpert
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Hearsay, now part of YextSiliconExpert
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Best Alternatives
    Hearsay, now part of YextSiliconExpert
    Small Businesses
    Simplify360
    Score7.8 out of 10
    No answers on this topic
    Medium-sized Companies
    Customer.io
    Score9.1 out of 10
    No answers on this topic
    Enterprises
    SAP Service Cloud
    Score8.5 out of 10
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Hearsay, now part of YextSiliconExpert
    Likelihood to Recommend
    9.0
    (1 ratings)
    8.0
    (3 ratings)
    Usability
    9.0
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    9.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    Hearsay, now part of YextSiliconExpert
    Likelihood to Recommend
    Yext
    Apart from a few limitations, Hearsay Social is an excellent tool for managing your social media posts in one place. Its user-friendly interface allows you to analyze, track, schedule, and automate social media posts. This is a must in today's age. It saves a lot of stress and handwork and makes you efficient as it gives you tools to analyze the results of your posts in terms of reach, viewership, etc. Thereby helping you to formulate your social media strategy.
    Incentivized
    Read full review
    SiliconExpert Technologies
    Well Suited scenario is we do not have to rely on numerous experts having vast horizon of industrial expertise to estimate the products and services. We have this AL/ML solution in place which can look after us without much interaction or manual support. Not well-suited scenarios are: If any service or product can have a complex structure, a hyper metadata set needs to be generalized before estimation with the inputs from the open-source platform data so in this case estimation process need a lot of interventions, customization and still, we get a large deviation. That is not a good thing for any business to work on. We might end up with an entirely different cost than one which is estimated from this software.
    Incentivized
    Read full review
    Pros
    Yext
    • Single dashboard of all your social media channels
    • Automation of posts
    • Scheduled posting as per design
    • Great for analytics & customer Interactions
    Incentivized
    Read full review
    SiliconExpert Technologies
    • I appreciate how the products are created and adjusted. For diverse enterprises, there is a simple interface and ease. Reports and exports for a set of BOMs are additional useful features.
    • Easy to learn.
    • UI is neat & clean.
    Read full review
    Cons
    Yext
    • Lacks ability for significant flexibility and customization
    • Mobile app sometimes does not save the posts that are edited
    • It does allow you to tag or hashtag any post.
    Incentivized
    Read full review
    SiliconExpert Technologies
    • Maybe put a little more investment into the UI of the software.
    • More customizable dashboards.
    Incentivized
    Read full review
    Usability
    Yext
    If you wish to reduce stress of managing multiple social media handles from a single place, you can use Hearsay Social. Hearsay Social helps you analyze, automate, schedule posts and even give ideas for posts. Rather than multitasking, one would obliviously choose a single place to track your posts. It also fares greatly as compared to its competitors. It has a great interface. Very easy and simple to use.
    Incentivized
    Read full review
    SiliconExpert Technologies
    No answers on this topic
    Support Rating
    Yext
    1. Simple to Use. 2. User Friendly Interface 3. Great Features 4. Very Few Limitations. 5. Automates my Tasks
    Incentivized
    Read full review
    SiliconExpert Technologies
    No answers on this topic
    Alternatives Considered
    Yext
    Facebook Business Manager is also good however it has some limitations like it's very difficult to remove an ad account, we cannot schedule shared posts and the user interface is a bit complicated and not user-friendly. I like the user interface of Hearsay Social. I find it very simple and easy to use. Also, it has all the features that you might require in Social Media Management tool.
    Incentivized
    Read full review
    SiliconExpert Technologies
    SiliconExpert has wide variety o supports and suggestions which are required in each and every step of the product development lifecycle. So it's a complete solution to bring support for the entire product lifecycle and a relief to us. Managing, tracking, generalizing reports, generating, and sending timely alerts are some of the beautiful features which stack up to make SiliconExpert a best choice.
    Incentivized
    Read full review
    Return on Investment
    Yext
    • It has helped us save time in maintaining our social media handles
    • It gave us a lot of intelligent insights on our posts, thereby helping improve our marketing strategy to perform better every time
    • It helped us design our posts better based on inputs & design ideas based on our past posts
    Incentivized
    Read full review
    SiliconExpert Technologies
    • Less time to market.
    • Increased productivity.
    Read full review
    ScreenShots