TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Hearsay, now part of Yext

    Score8.9 out of 10
    N/AAfter the August 2024 acquisition, Hearsay Systems joined Yext, combining Yext's digital presence management with Hearsay's compliant customer engagement tools.N/A

    Sprig

    Score8.4 out of 10
    N/ASprig is an enterprise survey platform powered by AI agents—Design, Field, and Synthesize Agents—that automate study design, adaptive survey delivery, and analysis. Research teams use Sprig to run customer surveys, market research, experience measurement, journey research, concept testing, and strategic studies, gathering higher-quality data and transforming responses into defensible insights while maintaining enterprise-grade rigor, governance, and control.

    $0

    per month

    Pricing
    Hearsay, now part of YextSprig
    Editions & Modules
    No answers on this topic
    Free
    $0
    per month
    Starter
    $175
    per month
    Enterprise
    Custom Pricing
    per year
    Offerings
    Pricing Offerings
    Hearsay, now part of YextSprig
    Free Trial
    NoYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Best Alternatives
    Hearsay, now part of YextSprig
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    All AlternativesView all alternativesView all alternatives
    User Ratings
    Hearsay, now part of YextSprig
    Likelihood to Recommend
    9.0
    (1 ratings)
    8.5
    (2 ratings)
    Usability
    9.0
    (1 ratings)
    9.5
    (2 ratings)
    Support Rating
    9.0
    (1 ratings)
    8.6
    (2 ratings)
    User Testimonials
    Hearsay, now part of YextSprig
    Likelihood to Recommend
    Yext
    Apart from a few limitations, Hearsay Social is an excellent tool for managing your social media posts in one place. Its user-friendly interface allows you to analyze, track, schedule, and automate social media posts. This is a must in today's age. It saves a lot of stress and handwork and makes you efficient as it gives you tools to analyze the results of your posts in terms of reach, viewership, etc. Thereby helping you to formulate your social media strategy.
    Incentivized
    Read full review
    Sprig
    We help our digital team and seo team to optimize the website based on the data we get from the tool which ultimately results in better page views, time spent on a web page & low bounce rate
    Read full review
    Pros
    Yext
    • Single dashboard of all your social media channels
    • Automation of posts
    • Scheduled posting as per design
    • Great for analytics & customer Interactions
    Incentivized
    Read full review
    Sprig
    • User Journeys.
    • User research.
    • Prototyping.
    • Unmoderated testing.
    Incentivized
    Read full review
    Cons
    Yext
    • Lacks ability for significant flexibility and customization
    • Mobile app sometimes does not save the posts that are edited
    • It does allow you to tag or hashtag any post.
    Incentivized
    Read full review
    Sprig
    • Website optimization which helps us generate more leads
    • Increased sales due to tracking & detailed view of our customer journey
    • Reporting & analytics
    Read full review
    Usability
    Yext
    If you wish to reduce stress of managing multiple social media handles from a single place, you can use Hearsay Social. Hearsay Social helps you analyze, automate, schedule posts and even give ideas for posts. Rather than multitasking, one would obliviously choose a single place to track your posts. It also fares greatly as compared to its competitors. It has a great interface. Very easy and simple to use.
    Incentivized
    Read full review
    Sprig
    Sprig is ideal for high-traffic websites. Few people (passively and actively) provide feedback when asked. Therefore, before you get this tool, you need to make sure you measure your website's traffic and decide if it's worth investing in it. This tool is recommended for any e-commerce site for post-purchase research after the purchase is complete.
    Incentivized
    Read full review
    Support Rating
    Yext
    1. Simple to Use. 2. User Friendly Interface 3. Great Features 4. Very Few Limitations. 5. Automates my Tasks
    Incentivized
    Read full review
    Sprig
    I never have the problem with the support team. They solve my problems on time
    Read full review
    Alternatives Considered
    Yext
    Facebook Business Manager is also good however it has some limitations like it's very difficult to remove an ad account, we cannot schedule shared posts and the user interface is a bit complicated and not user-friendly. I like the user interface of Hearsay Social. I find it very simple and easy to use. Also, it has all the features that you might require in Social Media Management tool.
    Incentivized
    Read full review
    Sprig
    Sprig allows users to record video (either on their screen or their webcam) on their mobile devices. Once you have integrated it into your website, you can easily deploy any questionnaire on any page of your website.
    Incentivized
    Read full review
    Return on Investment
    Yext
    • It has helped us save time in maintaining our social media handles
    • It gave us a lot of intelligent insights on our posts, thereby helping improve our marketing strategy to perform better every time
    • It helped us design our posts better based on inputs & design ideas based on our past posts
    Incentivized
    Read full review
    Sprig
    • It is good and does the work properly as promised
    • User interface is modern
    • No lag and frequent maintenance updates
    Read full review
    ScreenShots

    Sprig Screenshots

    Screenshot of Sprig Research Agents: Design, Field, and SynthesizeScreenshot of Introducing Sprig MCP