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What is Sprig?

Sprig (formerly UserLeap) headquartered in San Francisco offers user research technology that helps research and product teams learn from their customers in real-time and deliver product experiences. Sprig is used to ensure user research happens early and often throughout the…

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Recent Reviews

TrustRadius Insights

Sprig is a versatile tool that has been highly regarded by users for its ability to conduct surveys and gather feedback from a large …
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per month



per month


Custom Pricing

per year

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visit


  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Starting price (does not include set up fee)

  • $175 per month
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Product Demos

Collecting User Insights with Sprig | Sprig
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Product Details

What is Sprig?

Sprig is a user insights platform that empowers product teams to build products with rich and rapid user insights. The vendor states that product teams like Dropbox, Notion, and Loom improve their product experience with Sprig’s suite of insights tools, that enable users to:

1. Surveys: Listen and learn from targeted users right within a product.

2. Replays: Capture clips of user sessions alongside their in-product feedback.

3. Prototype Tests: Run browser-based user testing on designs built in Figma, and Adobe XD.

4. AI Analysis: Turn user feedback into product opportunities with GPT-powered AI.

Sprig is based in San Francisco, CA and backed by Andreessen Horowitz, Accel, First Round Capital, and Figma Ventures

Sprig Features

  • Supported: Surveys
  • Supported: Replays
  • Supported: Prototype Tests
  • Supported: AI Analysis

Sprig Screenshots

Screenshot of In-product SurveysScreenshot of ReplaysScreenshot of Prototype TestsScreenshot of AI Analysis

Sprig Video

How Sprig can help build products people love.

Sprig Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo
Supported LanguagesAfrikaans, Amharic, Arabic, Azerbaijani, Bengali, Bosnian, Bulgarian, Catalan, Czech, Welsh, Danish, German, Greek, English, Estonian, Persian, Finnish, French, Irish, Gujarati, Haitian, Hebrew, Hindi, Croatian, Hungarian, Armenian, Indonesian, Icelandic, Italian, Japanese, Kannada, Georgian, Kazakh, Korean, Latvian, Lithuanian, Malayalam, Marathi, Macedonian, Mongolian, Malay, Dutch, Norwegian, Punjabi, Polish, Portuguese, Romanian, Russian, Sinhala, Slovak, Slovenian, Somali, Spanish, Serbian, Swahili, Swedish, Tamil, Telugu, Tagalog, Thai, Turkish, Ukrainian, Urdu, Uzbek, Vietnamese, Chinese (Simplified), Chinese (Traditional), Maltese

Frequently Asked Questions

Sprig (formerly UserLeap) headquartered in San Francisco offers user research technology that helps research and product teams learn from their customers in real-time and deliver product experiences. Sprig is used to ensure user research happens early and often throughout the product development process, so as to build customer-centric products that deliver a sustainable competitive advantage. The research platform enables teams to pull the customer into every product decision with fast and reliable insights collected via contextual microsurveys, video questions, and concept testing.

Sprig starts at $175.

FullStory, Qualtrics XM for Strategy and Research, and are common alternatives for Sprig.

The most common users of Sprig are from Small Businesses (1-50 employees).
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Reviews and Ratings


Attribute Ratings


(1-2 of 2)
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Score 9 out of 10
Vetted Review
Verified User
I use it in my company in order to evaluate & analyze audience data that comes to our website for buying the products. It is quite critical for us to undersand the consumer journey and their behaviour on website. This tool helps us understand the journey a buyer take when visting our website
  • User journey
  • Website page views
  • Landing pages view
  • User experience on website
  • Website optimization which helps us generate more leads
  • Increased sales due to tracking & detailed view of our customer journey
  • Reporting & analytics
We help our digital team and seo team to optimize the website based on the data we get from the tool which ultimately results in better page views, time spent on a web page & low bounce rate
  • It is good and does the work properly as promised
  • User interface is modern
  • No lag and frequent maintenance updates
Although it is new to the market but it really is a good tool. It competes with all the existing giants like Google Analytics & HubSpot.
I never have the problem with the support team. They solve my problems on time
Simple, easy, fast and with the same capabilities like any other tool in the market
Score 8 out of 10
Vetted Review
Verified User
Sprig is a great platform for researching products and ideas with real-time information from your consumers. You can use it for video interviews, idea testing, and micro surveys. It enables fast and easy learning from your customers at all levels of development. You can get feedback on your new idea, design, or message before actually launching it by using Sprig.
  • User Journeys.
  • User research.
  • Prototyping.
  • Unmoderated testing.
  • N/A
Sprig gives users easy-to-understand insights throughout the development process, and its comprehensive approach to research gives rapid insights within hours rather than weeks of gathering and evaluating data.
  • Increased funnel performance.
  • Increased user satisfaction.
Sprig allows users to record video (either on their screen or their webcam) on their mobile devices. Once you have integrated it into your website, you can easily deploy any questionnaire on any page of your website.
We have not yet contacted support to resolve a particular issue.
Sprig is ideal for high-traffic websites. Few people (passively and actively) provide feedback when asked. Therefore, before you get this tool, you need to make sure you measure your website's traffic and decide if it's worth investing in it. This tool is recommended for any e-commerce site for post-purchase research after the purchase is complete.
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