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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Hearsay, now part of Yext

    Score8.9 out of 10
    N/AAfter the August 2024 acquisition, Hearsay Systems joined Yext, combining Yext's digital presence management with Hearsay's compliant customer engagement tools.N/A

    UserGems

    Score6.9 out of 10
    N/AUserGems is a pipeline generation platform for go-to-market teams. Its AI agents automatically surface high-intent buyers, prioritize them, and deploy personalized outbound and ABM to drive more pipeline at scale.N/A
    Pricing
    Hearsay, now part of YextUserGems
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Hearsay, now part of YextUserGems
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Features
    Hearsay, now part of YextUserGems
    Engagement
    Comparison of Engagement features of Hearsay, now part of Yext and UserGems
    Feature
    Hearsay, now part of Yext
    -
    Ratings
    UserGems
    5.8
    1 Ratings
    23% below category average
    Automated routing and prioritization00 Ratings6.01 Ratings
    Customer interaction histories00 Ratings6.01 Ratings
    Syndicated content00 Ratings6.01 Ratings
    Personalization00 Ratings6.01 Ratings
    Engagement data tracking00 Ratings5.01 Ratings
    Ad Campaigns
    Comparison of Ad Campaigns features of Hearsay, now part of Yext and UserGems
    Feature
    Hearsay, now part of Yext
    -
    Ratings
    UserGems
    5.0
    1 Ratings
    36% below category average
    Ad campaign creation00 Ratings5.01 Ratings
    Display advertising00 Ratings5.01 Ratings
    Contextual advertising00 Ratings5.01 Ratings
    Social advertising00 Ratings5.01 Ratings
    Ad reporting and analytics00 Ratings5.01 Ratings
    Audience Segmentation & Targeting
    Comparison of Audience Segmentation & Targeting features of Hearsay, now part of Yext and UserGems
    Feature
    Hearsay, now part of Yext
    -
    Ratings
    UserGems
    5.0
    1 Ratings
    35% below category average
    Standard visitor segmentation00 Ratings6.01 Ratings
    Behavioral visitor segmentation00 Ratings6.01 Ratings
    ABM sales intelligence00 Ratings3.01 Ratings
    Intent Data
    Comparison of Intent Data features of Hearsay, now part of Yext and UserGems
    Feature
    Hearsay, now part of Yext
    -
    Ratings
    UserGems
    5.0
    1 Ratings
    32% below category average
    3rd party intent signals00 Ratings6.01 Ratings
    Downstream intent signals00 Ratings6.01 Ratings
    Account identification00 Ratings3.01 Ratings
    ABM Integrations
    Comparison of ABM Integrations features of Hearsay, now part of Yext and UserGems
    Feature
    Hearsay, now part of Yext
    -
    Ratings
    UserGems
    6.0
    1 Ratings
    22% below category average
    Automated workflow & orchestration00 Ratings6.01 Ratings
    Best Alternatives
    Hearsay, now part of YextUserGems
    Small Businesses
    Simplify360
    Score7.8 out of 10
    Terminus ABM Platform
    Score8 out of 10
    Medium-sized Companies
    Customer.io
    Score9.1 out of 10
    Terminus ABM Platform
    Score8 out of 10
    Enterprises
    SAP Service Cloud
    Score8.5 out of 10
    6sense
    Score8.4 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Hearsay, now part of YextUserGems
    Likelihood to Recommend
    9.0
    (1 ratings)
    7.0
    (2 ratings)
    Usability
    9.0
    (1 ratings)
    7.0
    (1 ratings)
    Support Rating
    9.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    Hearsay, now part of YextUserGems
    Likelihood to Recommend
    Yext
    Apart from a few limitations, Hearsay Social is an excellent tool for managing your social media posts in one place. Its user-friendly interface allows you to analyze, track, schedule, and automate social media posts. This is a must in today's age. It saves a lot of stress and handwork and makes you efficient as it gives you tools to analyze the results of your posts in terms of reach, viewership, etc. Thereby helping you to formulate your social media strategy.
    Incentivized
    Read full review
    UserGems
    - win back campaigns - low hanging fruit outreach, where the prospect is already familiar with our product - connecting us to leads who are directly within our ICP and based on a recent new hire or promotion, are likely to be in the market for a product like ours
    Incentivized
    Read full review
    Pros
    Yext
    • Single dashboard of all your social media channels
    • Automation of posts
    • Scheduled posting as per design
    • Great for analytics & customer Interactions
    Incentivized
    Read full review
    UserGems
    No answers on this topic
    Cons
    Yext
    • Lacks ability for significant flexibility and customization
    • Mobile app sometimes does not save the posts that are edited
    • It does allow you to tag or hashtag any post.
    Incentivized
    Read full review
    UserGems
    No answers on this topic
    Usability
    Yext
    If you wish to reduce stress of managing multiple social media handles from a single place, you can use Hearsay Social. Hearsay Social helps you analyze, automate, schedule posts and even give ideas for posts. Rather than multitasking, one would obliviously choose a single place to track your posts. It also fares greatly as compared to its competitors. It has a great interface. Very easy and simple to use.
    Incentivized
    Read full review
    UserGems
    Because it's well automated, it's very easy to use for our scope. However, because it's so automated, at times I feel like I'm not getting the full picture. I also feel like there should be more training for admin in their actual platform. Even though they help us set up the automations, more training on using the platform might empower us to better understand how to get more out of the platform.
    Incentivized
    Read full review
    Support Rating
    Yext
    1. Simple to Use. 2. User Friendly Interface 3. Great Features 4. Very Few Limitations. 5. Automates my Tasks
    Incentivized
    Read full review
    UserGems
    No answers on this topic
    Alternatives Considered
    Yext
    Facebook Business Manager is also good however it has some limitations like it's very difficult to remove an ad account, we cannot schedule shared posts and the user interface is a bit complicated and not user-friendly. I like the user interface of Hearsay Social. I find it very simple and easy to use. Also, it has all the features that you might require in Social Media Management tool.
    Incentivized
    Read full review
    UserGems
    UserGems gives us the most relevant data specifically as it comes to job changes
    Incentivized
    Read full review
    Return on Investment
    Yext
    • It has helped us save time in maintaining our social media handles
    • It gave us a lot of intelligent insights on our posts, thereby helping improve our marketing strategy to perform better every time
    • It helped us design our posts better based on inputs & design ideas based on our past posts
    Incentivized
    Read full review
    UserGems
    • has given us a better segment of leads to priortize. This specifically helps me be able to better guide my team on where to spend their time
    • the UserGems workflows are efficient and can be automated, which is ideal for my team's efficiences
    Incentivized
    Read full review
    ScreenShots