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Hearsay, now part of Yext vs. Workativ AI

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Hearsay, now part of Yext

    Score8.9 out of 10
    N/AAfter the August 2024 acquisition, Hearsay Systems joined Yext, combining Yext's digital presence management with Hearsay's compliant customer engagement tools.N/A

    Workativ AI

    Score10 out of 10
    N/AWorkativ AI is a no-code AI Agent platform for SMBs, startups, and enterprises to create AI Agents for employee IT, HR and workplace Support. Build AI Agents by connecting with SharePoint, Google Drive, Notion, Confluence, upload documents, or a knowledge base to instantly resolve employee queries, automate tasks, and streamline employee support. Connect Workativ with tools like Okta, Azure AD, Office 365, ServiceNow, Jira Service…

    $0

    Pricing
    Hearsay, now part of YextWorkativ AI
    Editions & Modules
    No answers on this topic
    Magic Plan
    $0
    for up to 50 AI chat sessions
    Business
    $349
    per month for up to 500 AI chat sessions
    Enterprise
    Contact Sales
    Offerings
    Pricing Offerings
    Hearsay, now part of YextWorkativ AI
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeOptional
    Additional Details—Discount available for annual billing.
    More Pricing Information
    Best Alternatives
    Hearsay, now part of YextWorkativ AI
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    Simplify360
    Score7.8 out of 10
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    Medium-sized Companies
    Customer.io
    Score9.1 out of 10
    No answers on this topic
    Enterprises
    SAP Service Cloud
    Score8.5 out of 10
    SymphonyAI Apex Aspen
    Score9.4 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Hearsay, now part of YextWorkativ AI
    Likelihood to Recommend
    9.0
    (1 ratings)
    10.0
    (1 ratings)
    Usability
    9.0
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    9.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    Hearsay, now part of YextWorkativ AI
    Likelihood to Recommend
    Yext
    Apart from a few limitations, Hearsay Social is an excellent tool for managing your social media posts in one place. Its user-friendly interface allows you to analyze, track, schedule, and automate social media posts. This is a must in today's age. It saves a lot of stress and handwork and makes you efficient as it gives you tools to analyze the results of your posts in terms of reach, viewership, etc. Thereby helping you to formulate your social media strategy.
    Incentivized
    Read full review
    Workativ
    Workativ has saved a lot of time. Their automation offerings are endless and allow us (the IT team) to spend more time on other projects. Workativ was our last piece of the puzzle that allows us to setup new starters to the business without any physical IT setup.
    Incentivized
    Read full review
    Pros
    Yext
    • Single dashboard of all your social media channels
    • Automation of posts
    • Scheduled posting as per design
    • Great for analytics & customer Interactions
    Incentivized
    Read full review
    Workativ
    • Automation
    • Connects to many applications
    • Save time
    Incentivized
    Read full review
    Cons
    Yext
    • Lacks ability for significant flexibility and customization
    • Mobile app sometimes does not save the posts that are edited
    • It does allow you to tag or hashtag any post.
    Incentivized
    Read full review
    Workativ
    No answers on this topic
    Usability
    Yext
    If you wish to reduce stress of managing multiple social media handles from a single place, you can use Hearsay Social. Hearsay Social helps you analyze, automate, schedule posts and even give ideas for posts. Rather than multitasking, one would obliviously choose a single place to track your posts. It also fares greatly as compared to its competitors. It has a great interface. Very easy and simple to use.
    Incentivized
    Read full review
    Workativ
    No answers on this topic
    Support Rating
    Yext
    1. Simple to Use. 2. User Friendly Interface 3. Great Features 4. Very Few Limitations. 5. Automates my Tasks
    Incentivized
    Read full review
    Workativ
    No answers on this topic
    Alternatives Considered
    Yext
    Facebook Business Manager is also good however it has some limitations like it's very difficult to remove an ad account, we cannot schedule shared posts and the user interface is a bit complicated and not user-friendly. I like the user interface of Hearsay Social. I find it very simple and easy to use. Also, it has all the features that you might require in Social Media Management tool.
    Incentivized
    Read full review
    Workativ
    No answers on this topic
    Return on Investment
    Yext
    • It has helped us save time in maintaining our social media handles
    • It gave us a lot of intelligent insights on our posts, thereby helping improve our marketing strategy to perform better every time
    • It helped us design our posts better based on inputs & design ideas based on our past posts
    Incentivized
    Read full review
    Workativ
    • Saved time which allows IT hours to be used elsewhere
    Incentivized
    Read full review
    ScreenShots

    Workativ AI Screenshots

    Screenshot of the analytics that track usage, task success rates, AI sentiment, and automation ROI.Screenshot of AI App Workflows that connect AI agents with other apps in use, streamlining complex tasks with automated workflows.Screenshot of the interface to create AI agents using a knowledge base, documents, or integrated apps. Add instructions, define workflows, set persona, and test conversational flows.Screenshot of where to route complex queries to IT/HR teams in a shared inbox. Collaborate in real-time and manage conversations from all channels.