Workativ AI

Score10 out of 10

1 Reviews and Ratings

What is Workativ AI?

Workativ AI is a no-code AI Agent platform for SMBs, startups, and enterprises to create AI Agents for employee IT, HR and workplace Support.

Build AI Agents by connecting with SharePoint, Google Drive, Notion, Confluence, upload documents, or a knowledge base to instantly resolve employee queries, automate tasks, and streamline employee support.

Connect Workativ with tools like Okta, Azure AD, Office 365, ServiceNow, Jira Service Management, Workday, Oracle HCM, SAP, Freshservice, Zendesk, Salesforce, BambooHr and 100+ apps to automate actions such as password resets, access requests, ticket creation, onboarding, and approvals.

Users can deploy AI agents across Slack, Microsoft Teams, Web, and other channels for instant, intelligent self-service.

Workativ supports faster resolution with a unified live-chat view, workflow analytics, and customizable AI security and guardrails. Workativ AI offers support in 95+ languages, personalises responses, and escalates to humans when needed. ISO 27001, SOC 2, HIPPA and GDPR compliant, Workativ ensures enterprise-grade security.

Categories & Use Cases

Media

Screenshot of the analytics that track usage, task success rates, AI sentiment, and automation ROI.

Screenshot of AI App Workflows that connect AI agents with other apps in use, streamlining complex tasks with automated workflows.

Screenshot of the interface to create AI agents using a knowledge base, documents, or integrated apps. Add instructions, define workflows, set persona, and test conversational flows.

Screenshot of where to route complex queries to IT/HR teams in a shared inbox. Collaborate in real-time and manage conversations from all channels.

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Screenshot of the analytics that track usage, task success rates, AI sentiment, and automation ROI.

Verified User

Employee in Information Technology (51-200 employees employees)

Use Cases and Deployment Scope

We needed a system that could help automate a lot of the processes. Many IT tasks were very manual and tedious. Using Workativ has saved the IT team so much time. Thanks to their integration with BambooHR, as soon as a user has been added into that platform, that user has an account created in our Microsoft 365 environment, a license is assigned to them, added to the correct teams, assigned a manager and much more. This used to be done manually, which as you can imagine, does take a bit of time.
Another great benefit to Workativ is if someone gets promoted or if any other details change, once updated in BambooHR, the changes are then passed to the other platforms that are connected.
I can't recommend Workativ enough!