Name: Workativ Assistant
Rating: 10 (1 reviews)
Author: Workativ

Help Desk

Web and Video Conferencing

Customer Support

Service Mesh

Development

K-12 Online Learning

Education

Business Intelligence (BI)

Collaboration

Demand Planning

Policy Management

Enterprise

Accounting

Accounts Receivable

Crypto Accounting

Tax Compliance

Finance and Accounting

Applicant Tracking

Corporate Learning Management

HR Management

HR Service Delivery

Payroll

Talent Intelligence

Talent Management

Time Tracking

Workforce Analytics

Workforce Management

Human Resources

Application Infrastructure

Cloud Management

Cloud Storage

Code Review

Converged Network Adapters (CNAs)

Data Center Networking

Data Integration

Density-Optimized Servers

Embedded Database

Fraud Detection

Identity Verification

Integration Platform as a Service (iPaaS)

Intranet

Low-Code Development

Managed Detection and Response (MDR)

Mobile Device Management (MDM)

Network Performance Monitoring

Platform-as-a-Service (PaaS)

Technology Business Management

WAN Optimization

Information Technology

A/B Testing

Account-Based Marketing (ABM)

Ad Serving & Retargeting

Affiliate

All-in-One Marketing

Click Fraud

Content Management

Customer Journey Mapping

Digital Rewards

Email Marketing

Marketing Automation

Mobile Analytics

Social Media Management

Survey & Forms Building

Web Analytics

Marketing

Project Management

Video Conferencing

Professional Services

Auction Software

Call Recording

Customer Relationship Management (CRM)

Lead Management

Predictive Sales Analytics

Product Configuration

Quote to Cash

Sales Engagement

Sales

Application Security

Database Security

Virtualization Security

Security

Civil Engineering

Inventory Management

Mobility as a Service

Physical Therapy

Vertical-Specific

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Microsoft 365

OneDrive

Slack

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OneLogin by One Identity

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Microsoft SharePoint

Magic Plan

Business

Talkdesk® supports CX with Customer Experience Automation (CXA), using AI agents to replace manual workflows. Powered by the Talkdesk Data Cloud, CXA delivers real-time context and fast deployment—to transform CX without a rip-and-replace.

CX Cloud Digital Essentials

CX Cloud Voice Essentials

CX Cloud Elite

Industry Experience Clouds

Talkdesk

Genesys Cloud CX (formerly PureCloud, Genesys Cloud) is a contact center application optimized for automatic call distribution, interactive voice response, email, social media, chat, and text/SMS. It is also a VoIP interconnect service provider.

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Genesys Cloud CX

Workativ Assistant

AI Chatbot

Likelihood to Recommend

the Agent Studio, used to build and deploy AI agents that resolve issues automatically.

AI App Workflows that connect AI agents with other apps in use, streamlining complex tasks with automated workflows.

Knowledge AI Search (RAG), used to improve support. Features:

-AI-powered enteprise search
-Knowledge base integration
-Persona based responses
-Dynamic answer generation

the Shared Live Chat Inbox that brings human agents into the loop with AI agents for live chat assistance.

-Multi-channel Inbox
-Team collaboration
-AI co-pilot for agents
-Analytics & Agent SLAs

Workativ AI is a no-code AI Agent platform for SMBs, startups, and enterprises to create AI Agents for employee IT, HR and workplace Support. Build AI Agents by connecting with SharePoint, Google Drive, Notion, Confluence, upload documents, or your knowledge base to instantly resolve employee queries, automate tasks, and streamline employee support. Connect Workativ with tools like Okta, Azure AD, Office 365, ServiceNow, Jira Service Management, Workday, Oracle HCM, SAP, Freshservice, Zendesk, Salesforce, BambooHr and 100+ apps to automate actions such as password resets, access requests, ticket creation, onboarding, and approvals. Deploy AI agents across Slack, Microsoft Teams, Web, and other channels for instant, intelligent self-service.Workativ enables faster resolution with a unified live-chat view, workflow analytics, and customizable AI security and guardrails. Workativ AI offers support in 95+ languages, personalises responses, and escalates to humans when needed. ISO 27001, SOC 2, HIPPA and GDPR compliant, Workativ ensures enterprise-grade security. Sign up and automate employee support with Workativ AI.

Workativ

Druva Security Cloud

Workativ Assistant 2023-10-26 04:15:38

TrustRadius is a technology and business research firm based in Austin, Texas. The company is known as a review platform for verified B2B technology and software reviews through a proprietary algorithm and human verification.

TrustRadius

Home

AI Chatbot Software

We needed a system that could help automate a lot of the processes. Many IT tasks were very manual and tedious. Using Workativ has saved the IT team so much time. Thanks to their integration with BambooHR, as soon as a user has been added into that platform, that user has an account created in our Microsoft 365 environment, a license is assigned to them, added to the correct teams, assigned a manager and much more. This used to be done manually, which as you can imagine, does take a bit of time.
Another great benefit to Workativ is if someone gets promoted or if any other details change, once updated in BambooHR, the changes are then passed to the other platforms that are connected.
I can't recommend Workativ enough!

Automation
Connects to many applications
Save time

Automation
Connecting to BambooHR and other future platforms

Saved time which allows IT hours to be used elsewhere

Druva Data Resiliency Cloud, Microsoft 365, BambooHR

Workativ Assistant

Overview

What is Workativ Assistant?