Heimdal Managed Extended Detection & Response (MXDR) vs. Windstream Managed Network Security

Windstream is a widely available option for VPLS and other connectivity requirements. However, I believe they need to work on providing better notification and support of outages, service, etc. These services are also incredibly expensive, Windstream portrays a worthwhile service to accommodate your check every month, but it falls short. Windstream is available everywhere, but tread carefully when selecting a company that offers similar services.

• Market to all types of business needs
• Provide the Service we need
• They are widely available across the US

• Narrow down functionality of services
• Provide better support/service for outages
• Communicate more with stakeholders

Windstream was the only option for what we needed. It was available in Wisconsin, Iowa, New York, and Utah for all of our plants needs. It was also a service that has been used for years so we have not searched elsewhere for an alternative option. Many people have heard of Windstream, which gives it crediblity with IT professionals

• Our business can communicate between plants faster than normal
• Our business spends a lot of money
• Management likes how things look with Windstream