Windstream - A widely available but underperforming option
June 20, 2023

Windstream - A widely available but underperforming option

Anonymous | TrustRadius Reviewer
Score 3 out of 10
Vetted Review
Verified User

Overall Satisfaction with Windstream Managed Network Security

Windstream manages our VPLS and other connections between our sites across the United States. Windstream is one of the only companies to provide such services and is the most widely available option across the US. They help with connections between Wisconsin, New York, and Iowa so our business can stay connected to each other.
  • Market to all types of business needs
  • Provide the Service we need
  • They are widely available across the US
  • Narrow down functionality of services
  • Provide better support/service for outages
  • Communicate more with stakeholders
  • VPLS Management
  • Service Contracts
  • Outage Notification/Support
  • Our business can communicate between plants faster than normal
  • Our business spends a lot of money
  • Management likes how things look with Windstream
Windstream was the only option for what we needed. It was available in Wisconsin, Iowa, New York, and Utah for all of our plants needs. It was also a service that has been used for years so we have not searched elsewhere for an alternative option. Many people have heard of Windstream, which gives it crediblity with IT professionals.

Do you think Windstream Managed Network Security delivers good value for the price?

Not sure

Are you happy with Windstream Managed Network Security's feature set?

No

Did Windstream Managed Network Security live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Windstream Managed Network Security go as expected?

I wasn't involved with the implementation phase

Would you buy Windstream Managed Network Security again?

No

SolarWinds Log Analyzer (LA), Workato, Jira Software
Windstream is a widely available option for VPLS and other connectivity requirements. However, I believe they need to work on providing better notification and support of outages, service, etc. These services are also incredibly expensive, Windstream portrays a worthwhile service to accommodate your check every month, but it falls short. Windstream is available everywhere, but tread carefully when selecting a company that offers similar services.