Help Lightning vs. Proton Mail

Proton Mail

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
Help Lightning	Score 10.0 out of 10	Enterprise companies (1,001+ employees)	Help Lightning in Birmingham aims to reimagine how businesses, customers and employees are able to give and receive help using Virtual Expertise. The vendor states their merged reality adds missing visual cues, gestures, and non-verbal communication methods to any session. While providing remote assitance, users simply simply reach into a device's field of view and a colleague will see the user's hand merged into their field of view. Users can telestrate, freeze images, use hand gestures,…	$75,000 per year
Proton Mail	Score 9.1 out of 10	N/A	Proton Mail, from Proton Technologies, boasts being the world’s largest encrypted email provider. An email server, the vendor states their mission is to defend the right to privacy by making end-to-end encrypted email easy enough for anyone to use, and offers free email accounts without ads, and fully encrypted storage wtih servers hosted in Geneva. The ProtonMail high-tier Visionary plan also includes VPN, via the inclusion of Proton Technologies' ProtonVPN service.	$4.99 per month per user

Pricing

Help Lightning

Proton Mail

Editions & Modules

Enterprise: $75,000
per year per installation

Proton Free: $0
Up to 1 GB total storage & 150 messages per day
Mail Plus: $4.99
per month 15 GB total Storage and 10 email addresses
Proton Unlimited: $12.99
per month Access to all Proton apps and premium features

Offerings

Pricing Offerings
Help Lightning	Proton Mail
Free Trial
No	No
Free/Freemium Version
No	Yes
Premium Consulting/Integration Services
Yes	No

Entry-level Setup Fee

Optional

No setup fee

Additional Details

Solutions are available as an annual subscription and the pricing is based on the number of licenses. The price per license will vary based on the number of experts providing help and the number of technicians or engineers needing help.

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More Pricing Information

Community Pulse
	Help Lightning	Proton Mail

Best Alternatives
	Help Lightning	Proton Mail
Small Businesses	Getscreen.me Score 9.6 out of 10	Paubox Email Suite Score 9.0 out of 10
Medium-sized Companies	Action1 Score 9.5 out of 10	OpenText Core Email Encryption Score 9.6 out of 10
Enterprises	Remote Desktop Manager Score 9.5 out of 10	DataMotion Score 9.3 out of 10
All Alternatives	View all alternatives	View all alternatives

User Ratings
	Help Lightning	Proton Mail
Likelihood to Recommend	10.0 (1 ratings)	10.0 (2 ratings)
Usability	- (0 ratings)	10.0 (1 ratings)

User Testimonials
	Help Lightning	Proton Mail
Likelihood to Recommend	Help Lightning I think that there are different scenarios where the platform can be used, an example is the realization of remote consultancies, individually or in the group. In this sense, I must highlight that it is great whenever you need to work with other people while sharing information, videos, or specific content. Incentivized Verified User Anonymous Read full review	Proton Good if you like privacy and not having your data mined for advertizing and AI training. George Freeman Professor Emeritus Read full review
Pros	Help Lightning Sharing graphics, images and other resources. Connect remotely with different experts. Favors team work, even remotely. Incentivized Verified User Anonymous Read full review	Proton Secure encrypted email hosting Connection with Outlook works well Works well on all platforms: web, Windows, MacOS, Android, iOS Low monthly cost for email plus all the associated apps George Freeman Professor Emeritus Read full review
Cons	Help Lightning It needs a strong network or signal connection. Nothing else. Incentivized Verified User Anonymous Read full review	Proton Exporting email (which I like to do for archiving) is awkward and slow. Proton Mail Bridge (which allows access from other email readers like Outlook) sometimes has synchronization issues. Lately these just resolve themselves. George Freeman Professor Emeritus Read full review
Usability	Help Lightning No answers on this topic	Proton Mostly intuitive and easy to use. A bit harder if you stick with two passwords (one for the account and one for the encryption). George Freeman Professor Emeritus Read full review
Alternatives Considered	Help Lightning I think it is very important to make it clear that most of these tools compliment and complement each other rather than oppose or surpass each other. In this sense, it is important to know when to apply one or the other, in addition to taking the time to get to know them thoroughly and master their functionalities. However, the different tools that Help Lightning contain put it above most platforms used for remote conferencing. Incentivized Verified User Anonymous Read full review	Proton Proton had a wider offering of products like vpn and drive. I ended up paying for a yearly subscription, I liked it so much. Incentivized Verified User Anonymous Read full review
Return on Investment	Help Lightning Makes work team better, even remotely. Allows to share important information and get constantly retro alimentations. Helps us to respect the Covid-19 prevention measures, while continue working. Incentivized Verified User Anonymous Read full review	Proton Easy to link with my business domain and email. George Freeman Professor Emeritus Read full review
ScreenShots	Help Lightning Screenshots