Most Commonly Comparedto Help Lightning

Best Help Lightning Alternatives for Small Businesses

Getscreen.me

Score 9.8 out of 10

Getscreen.me is a cloud-based software for administration, technical support and remote work. Service provides remote desktop access from a browser, without any installation. It has permanent access and boasts quick support and instantaneous connection, with computers in the user's personal cabinet. The service works over the HTTPS protocol, which includes AES encryption.

Higher Rated Features

  • Remote Administration
  • Centralized management dashboard
  • Multi-platform remote control

ConnectWise ScreenConnect

Score 8.8 out of 10

ConnectWise ScreenConnect is a remote support, access, and meeting solution. With it, users can utilize remote support and access to repair computers, provide updates, and manage machines. Users can also conduct online seminars and presentations using remote meetings.

Higher Rated Features

  • Remote Administration
  • Screen sharing
  • Over-the-Internet remote session

ISL Light

Score 8.8 out of 10

ISL Light is remote support and remote access software that enables SMBs and large enterprises to offer fast and efficient support and maintenance for Windows, Mac and Linux computers as well as mobile device support for Android and iOS. According to the vendor, ISL Light is easy to use and allows the operator to invite a client to join a support session by typing in a unique session code, or can start the remote support session directly from live chat software. The software is translated in 28…

Higher Rated Features

  • Remote Administration
  • Secure remote access with Smart Card authentication
  • Annotations

Splashtop

Score 8.6 out of 10

Splashtop is a software solution for both remote access and remote support. Boasting 30+ million customers worldwide and users among both large and small organizations across the globe, Splashtop states they have a secure, high-performing solution to fit specific use-cases. Splashtop is ISO certified, SOC 2 and GDPR compliant. Splashtop Business Access is a remote desktop software solution for business professionals and teams, allowing them to work from wherever, using any device. Centrally…

Higher Rated Features

  • Remote Administration
  • Screen sharing
  • Over-the-Internet remote session

TeamViewer

Score 8.3 out of 10

TeamViewer provides software for both remote management and online collaborations. With TeamViewer, users have access to fully integrated online conference solutions for audio and video communication, including interactive screen sharing and remote access features.

Higher Rated Features

  • Remote Administration
  • Remote Active Directory® management
  • Screen sharing

RemotePC

Score 8.2 out of 10

RemotePC is a remote access solution that allows consumers, businesses and IT professionals to access and control their PCs & Macs remotely from any device including iOS/Android. Connect to remote computers to work from home or anywhere. RemotePC lets the user access remote computers directly via the web, with no software installation required. Includes plans for consumers, small businesses, and large enterprises. IT Technicians can take advantage of RemotePC HelpDesk to connect to customers'…

Higher Rated Features

  • Remote Administration
  • Initiate remote control from mobile
  • Session record

GoTo Resolve

Score 7.6 out of 10
Get Started

GoTo Resolve is an all-in-one IT management and support software built for today's small-to-medium-sized businesses. It helps IT professionals streamline their help desk by bringing together the tools they need to engage, identify problems, and fix issues faster—all in one place. It combines remote monitoring and management capabilities with remote access and support, conversational ticketing, and zero trust architecture into a single consolidated platform. It is presented by the vendor as…

Higher Rated Features

  • Remote Access
  • Management Tasks
  • Virtual device access

VNC Connect

Score 7.5 out of 10

VNC® Connect is presented as a secure, simple remote desktop solution. It enables users to remotely access and control their devices wherever they are in the world, whenever they need to. VNC® Connect covers a wide range of remote access use cases with a single subscription, from remote working to IT support.

Higher Rated Features

  • Remote Administration
  • Screen sharing
  • Over-the-Internet remote session

Best Help Lightning Alternatives for Medium-sized Companies

ConnectWise ScreenConnect

Score 8.8 out of 10

ConnectWise ScreenConnect is a remote support, access, and meeting solution. With it, users can utilize remote support and access to repair computers, provide updates, and manage machines. Users can also conduct online seminars and presentations using remote meetings.

Higher Rated Features

  • Remote Administration
  • Screen sharing
  • Over-the-Internet remote session

ISL Light

Score 8.8 out of 10

ISL Light is remote support and remote access software that enables SMBs and large enterprises to offer fast and efficient support and maintenance for Windows, Mac and Linux computers as well as mobile device support for Android and iOS. According to the vendor, ISL Light is easy to use and allows the operator to invite a client to join a support session by typing in a unique session code, or can start the remote support session directly from live chat software. The software is translated in 28…

Higher Rated Features

  • Remote Administration
  • Secure remote access with Smart Card authentication
  • Annotations

Splashtop

Score 8.6 out of 10

Splashtop is a software solution for both remote access and remote support. Boasting 30+ million customers worldwide and users among both large and small organizations across the globe, Splashtop states they have a secure, high-performing solution to fit specific use-cases. Splashtop is ISO certified, SOC 2 and GDPR compliant. Splashtop Business Access is a remote desktop software solution for business professionals and teams, allowing them to work from wherever, using any device. Centrally…

Higher Rated Features

  • Remote Administration
  • Screen sharing
  • Over-the-Internet remote session

TeamViewer

Score 8.3 out of 10

TeamViewer provides software for both remote management and online collaborations. With TeamViewer, users have access to fully integrated online conference solutions for audio and video communication, including interactive screen sharing and remote access features.

Higher Rated Features

  • Remote Administration
  • Remote Active Directory® management
  • Screen sharing

BeyondTrust Remote Support

Score 8.1 out of 10

BeyondTrust Remote Support (formerly Bomgar) helps support teams of all sizes improve business performance by enabling secure, controlled remote support to nearly any device or system, anywhere in the world.BeyondTrust offers deployment options that can fit a company’s business needs. The vendor says their on-premises physical and virtual appliances have helped enterprises satisfy regulatory requirements for years. Additionally, the vendor says the unique segmentation capabilities of their cloud…

Higher Rated Features

  • Remote Administration
  • Access to sleeping/powered-off computers
  • Instant message

GoTo Resolve

Score 7.6 out of 10
Get Started

GoTo Resolve is an all-in-one IT management and support software built for today's small-to-medium-sized businesses. It helps IT professionals streamline their help desk by bringing together the tools they need to engage, identify problems, and fix issues faster—all in one place. It combines remote monitoring and management capabilities with remote access and support, conversational ticketing, and zero trust architecture into a single consolidated platform. It is presented by the vendor as…

Higher Rated Features

  • Remote Access
  • Management Tasks
  • Virtual device access

VNC Connect

Score 7.5 out of 10

VNC® Connect is presented as a secure, simple remote desktop solution. It enables users to remotely access and control their devices wherever they are in the world, whenever they need to. VNC® Connect covers a wide range of remote access use cases with a single subscription, from remote working to IT support.

Higher Rated Features

  • Remote Administration
  • Screen sharing
  • Over-the-Internet remote session

Best Help Lightning Alternatives for Enterprises

TeamViewer

Score 8.3 out of 10

TeamViewer provides software for both remote management and online collaborations. With TeamViewer, users have access to fully integrated online conference solutions for audio and video communication, including interactive screen sharing and remote access features.

Higher Rated Features

  • Remote Administration
  • Remote Active Directory® management
  • Screen sharing

BeyondTrust Remote Support

Score 8.1 out of 10

BeyondTrust Remote Support (formerly Bomgar) helps support teams of all sizes improve business performance by enabling secure, controlled remote support to nearly any device or system, anywhere in the world.BeyondTrust offers deployment options that can fit a company’s business needs. The vendor says their on-premises physical and virtual appliances have helped enterprises satisfy regulatory requirements for years. Additionally, the vendor says the unique segmentation capabilities of their cloud…

Higher Rated Features

  • Remote Administration
  • Access to sleeping/powered-off computers
  • Instant message

VNC Connect

Score 7.5 out of 10

VNC® Connect is presented as a secure, simple remote desktop solution. It enables users to remotely access and control their devices wherever they are in the world, whenever they need to. VNC® Connect covers a wide range of remote access use cases with a single subscription, from remote working to IT support.

Higher Rated Features

  • Remote Administration
  • Screen sharing
  • Over-the-Internet remote session