Most Commonly Comparedto Help Lightning

Best Help Lightning Alternatives for Small Businesses

Getscreen.me

Score 9.7 out of 10

Getscreen.me is a cloud-based software for administration, technical support and remote work. Service provides remote desktop access from a browser, without any installation. It has permanent access and boasts quick support and instantaneous connection, with computers in the user's personal cabinet. The service works over the HTTPS protocol, which includes AES encryption.

Higher Rated Features

  • Remote Administration
  • Centralized management dashboard
  • Session record

ISL Light

Score 9.3 out of 10

ISL Light is remote support and remote access software that enables SMBs and large enterprises to offer fast and efficient support and maintenance for Windows, Mac and Linux computers as well as mobile device support for Android and iOS.

Higher Rated Features

  • Remote Administration
  • Remote management of servers & workstations
  • Over-the-Internet remote session

RemotePC

Score 9.2 out of 10

RemotePC is a remote access solution that allows consumers, businesses and IT professionals to access and control their PCs & Macs remotely from any device including iOS/Android. Connect to remote computers to work from home or anywhere. RemotePC lets the user access remote computers directly via the web, with no software installation required. Includes plans for consumers, small businesses, and large enterprises. IT Technicians can take advantage of RemotePC HelpDesk to connect to customers'…

Higher Rated Features

  • Remote Administration
  • Annotations
  • Screen sharing

Splashtop

Score 8.7 out of 10

Splashtop is a software solution for both remote access and remote support. Boasting 30+ million customers worldwide and users among both large and small organizations across the globe, Splashtop states they have a secure, high-performing solution to fit specific use-cases. Splashtop is ISO certified, SOC 2 and GDPR compliant. Splashtop Remote Access provides secure, high-performance remote desktop connections for business professionals and teams to work from anywhere, using any device. With…

Higher Rated Features

  • Remote Administration
  • Screen sharing
  • Over-the-Internet remote session

ScreenConnect

Score 8.7 out of 10

ConnectWise ScreenConnect is a remote support, access, and meeting solution. With it, users can utilize remote support and access to repair computers, provide updates, and manage machines. Users can also conduct online seminars and presentations using remote meetings.

Higher Rated Features

  • Remote Administration
  • Over-the-Internet remote session
  • Screen sharing

TeamViewer

Score 8.5 out of 10

TeamViewer provides software for both remote management and online collaborations. With TeamViewer, users have access to fully integrated online conference solutions for audio and video communication, including interactive screen sharing and remote access features.

Higher Rated Features

  • Remote Administration
  • File transfer
  • Session record

LogMeIn Rescue

Score 8.2 out of 10
Try For Free

LogMeIn Rescue is a remote support solution for PCs, Macs, and mobile devices. LogMeIn Rescue is designed to help IT teams to offer fast technical support and ensure a secure remote support session for both the IT professional and the end user. From small teams of IT helpdesk technicians to enterprise-level organizations, LogMeIn Rescue aims to offer the flexibility needed to remotely support employees and customers, as well as enable remote work.

Higher Rated Features

  • Remote Administration
  • Screen sharing
  • Over-the-Internet remote session

LogMeIn Resolve

Score 8.0 out of 10
Get Started

LogMeIn Resolve is an IT management and support solution designed to help organizations take control of their IT infrastructure. The platform combines features like remote monitoring, access, and support with tools such as ticketing, AI-assisted task automation, and patch management.

Higher Rated Features

  • Remote Access
  • Management Tasks
  • Attended device access

Best Help Lightning Alternatives for Medium-sized Companies

Splashtop

Score 8.7 out of 10

Splashtop is a software solution for both remote access and remote support. Boasting 30+ million customers worldwide and users among both large and small organizations across the globe, Splashtop states they have a secure, high-performing solution to fit specific use-cases. Splashtop is ISO certified, SOC 2 and GDPR compliant. Splashtop Remote Access provides secure, high-performance remote desktop connections for business professionals and teams to work from anywhere, using any device. With…

Higher Rated Features

  • Remote Administration
  • Screen sharing
  • Over-the-Internet remote session

ScreenConnect

Score 8.7 out of 10

ConnectWise ScreenConnect is a remote support, access, and meeting solution. With it, users can utilize remote support and access to repair computers, provide updates, and manage machines. Users can also conduct online seminars and presentations using remote meetings.

Higher Rated Features

  • Remote Administration
  • Over-the-Internet remote session
  • Screen sharing

TeamViewer

Score 8.5 out of 10

TeamViewer provides software for both remote management and online collaborations. With TeamViewer, users have access to fully integrated online conference solutions for audio and video communication, including interactive screen sharing and remote access features.

Higher Rated Features

  • Remote Administration
  • File transfer
  • Session record

BeyondTrust Remote Support

Score 8.8 out of 10

BeyondTrust Remote Support (formerly Bomgar) helps support teams of all sizes improve business performance by enabling secure, controlled remote support to nearly any device or system, anywhere in the world.BeyondTrust offers deployment options that can fit a company’s business needs. The vendor says their on-premises physical and virtual appliances have helped enterprises satisfy regulatory requirements for years. Additionally, the vendor says the unique segmentation capabilities of their cloud…

Higher Rated Features

  • Remote Administration
  • Session record
  • Instant message

LogMeIn Rescue

Score 8.2 out of 10
Try For Free

LogMeIn Rescue is a remote support solution for PCs, Macs, and mobile devices. LogMeIn Rescue is designed to help IT teams to offer fast technical support and ensure a secure remote support session for both the IT professional and the end user. From small teams of IT helpdesk technicians to enterprise-level organizations, LogMeIn Rescue aims to offer the flexibility needed to remotely support employees and customers, as well as enable remote work.

Higher Rated Features

  • Remote Administration
  • Screen sharing
  • Over-the-Internet remote session

LogMeIn Resolve

Score 8.0 out of 10
Get Started

LogMeIn Resolve is an IT management and support solution designed to help organizations take control of their IT infrastructure. The platform combines features like remote monitoring, access, and support with tools such as ticketing, AI-assisted task automation, and patch management.

Higher Rated Features

  • Remote Access
  • Management Tasks
  • Attended device access

RealVNC Connect

Score 7.3 out of 10

RealVNC® Connect is the secure remote access solution from RealVNC, the inventors of VNC technology. RealVNC Connect can be used to connect to a remote device anywhere in the world to view its desktop in real-time and take control as though sitting in front of it. From enabling remote working, to managing vital systems remotely, to providing IT support for organizations, RealVNC® Connect offers features to stay connected for IT teams around the world.

Higher Rated Features

  • Remote Administration
  • Screen sharing
  • Over-the-Internet remote session

Best Help Lightning Alternatives for Enterprises

TeamViewer

Score 8.5 out of 10

TeamViewer provides software for both remote management and online collaborations. With TeamViewer, users have access to fully integrated online conference solutions for audio and video communication, including interactive screen sharing and remote access features.

Higher Rated Features

  • Remote Administration
  • File transfer
  • Session record

LogMeIn Rescue

Score 8.2 out of 10
Try For Free

LogMeIn Rescue is a remote support solution for PCs, Macs, and mobile devices. LogMeIn Rescue is designed to help IT teams to offer fast technical support and ensure a secure remote support session for both the IT professional and the end user. From small teams of IT helpdesk technicians to enterprise-level organizations, LogMeIn Rescue aims to offer the flexibility needed to remotely support employees and customers, as well as enable remote work.

Higher Rated Features

  • Remote Administration
  • Screen sharing
  • Over-the-Internet remote session

BeyondTrust Remote Support

Score 8.8 out of 10

BeyondTrust Remote Support (formerly Bomgar) helps support teams of all sizes improve business performance by enabling secure, controlled remote support to nearly any device or system, anywhere in the world.BeyondTrust offers deployment options that can fit a company’s business needs. The vendor says their on-premises physical and virtual appliances have helped enterprises satisfy regulatory requirements for years. Additionally, the vendor says the unique segmentation capabilities of their cloud…

Higher Rated Features

  • Remote Administration
  • Session record
  • Instant message

RealVNC Connect

Score 7.3 out of 10

RealVNC® Connect is the secure remote access solution from RealVNC, the inventors of VNC technology. RealVNC Connect can be used to connect to a remote device anywhere in the world to view its desktop in real-time and take control as though sitting in front of it. From enabling remote working, to managing vital systems remotely, to providing IT support for organizations, RealVNC® Connect offers features to stay connected for IT teams around the world.

Higher Rated Features

  • Remote Administration
  • Screen sharing
  • Over-the-Internet remote session