Help Lightning vs. TSPlus
| Product | Rating | Most Used By | Product Summary | Starting Price |
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Help Lightning | Score10 out of 10 | Enterprise companies (1,001+ employees) | Help Lightning in Birmingham aims to reimagine how businesses, customers and employees are able to give and receive help using Virtual Expertise. The vendor states their merged reality adds missing visual cues, gestures, and non-verbal communication methods to any session. While providing remote assitance, users simply simply reach into a device's field of view and a colleague will see the user's hand merged into their field of view. Users can telestrate, freeze images, use hand gestures,… | $75,000 per year |
![]() TSPlus | Score8 out of 10 | N/A | TSplus Remote Access solution enables remote connections to desktops and apps from any device, at any time. It is presented as an alternative to Windows Terminal Server,RDS & Citrix, enabling users to start applications and hold Remote Desktop sessions from any device, anywhere. | $29 per month per workstation |
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| Entry-level Setup Fee | Optional | No setup fee | ||||||||||||||
| Additional Details | Solutions are available as an annual subscription and the pricing is based on the number of licenses. The price per license will vary based on the number of experts providing help and the number of technicians or engineers needing help. | Additional users incur an extra expense. Potential buyers may also purchase a monthly subscription or rent the product month-to-month. | ||||||||||||||
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| Small Businesses | LogMeIn Rescue Score8.2 out of 10 | N-able Take Control Score7.2 out of 10 |
| Medium-sized Companies | BeyondTrust Remote Support Score8.6 out of 10 | Remote Desktop Manager Score9.6 out of 10 |
| Enterprises | TeamViewer Score8.6 out of 10 | BeyondTrust Privileged Remote Access Score9.1 out of 10 |
| All Alternatives | View all alternatives | View all alternatives |
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| Likelihood to Recommend | 10.0 | 10.0 |
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| ScreenShots | Help Lightning Screenshots |






